Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Bacon Egg and Cheese
Donuts
Dunkin' Donuts Reviews
148 ratings
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Counter service is lacking. Everyone is waiting on drive through. Someone should be scheduled to work the counter too. I wanted to order no one came over and I eventually left to go elsewhere.
We used the drive thru. Staff was very helpful and we got our order in a reasonable time and everything was made the way we asked.
I went and it was amazing. The part that made my trip was All-Star employee, CC. I don't know her last name, but I wish I did because she made the experience a 10/10. The reason on why she did, was because she unfortunetly forgot my OJ at first, but then when we kindly reminded her, she shook the pulp and the OJ up for me so that all the sediment was dispersed. CC made my day, month, year, and life. I really hope I find her name, because the way she shook it rocked my world. Good...read full review
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 6AM - 7PM |
Dunkin' offers a variety of drinks, including popular coolattas, and is known for its wonderful coffee. The staff is praised for their great attitudes and good service, with one employee going above and beyond to help customers. However, the restaurant faces challenges with limited hours and staffing shortages, which often result in only the drive-thru being open at certain times. Customers have experienced delays in service due to online ordering issues and ongoing construction work. Some reviews mention a limited selection of donuts compared to the past and a focus on drive-thru and online orders over in-store customers. Many customers love Dunkin' coffee, though some cannot eat the food due to allergies. Prices for coffee are becoming higher, making it difficult for some to visit daily. Despite these issues, Dunkin' continues to offer favorites like hazelnut coffee, and the staff's hard work and dedication are appreciated. The need for more support from management or corporate to improve the overall customer experience is evident.