“Bar and food service is top notch. It definitely makes you feel like how service was 20 years ago. They care about your drinks and if your food was good. Staff is great, very friendly and they are a true team. The owners get involved and help out. I will return....Anxious to stay in a cabin this summer.Nearby activities: Caberfae Peaks, Pine River,“
“I have been patronizing Lakeside Charlie's in Cadillac MI. for years. Last night, I made a phone order for take out with a less than >50% favorable outcome.I ordered two seafood alfredo dinners. 1 shrimp pasta with oil and garlic. The other 1 seafood pasta with oil and garlic with a side salad, clam chowder and dinner rolls and mentioned NO ALFREDO SAUCE on the dinners. I have ordered these dinners for years this way. I open dinners at home at realize 1 dinner which had alfredo sauce and dried out dinner rolls. I call the restaurant, speak to a woman explain my concern. She says I can refund the dinner or make a new one, let me get manager. I speak to manager, I explain there was an error with the order/ticket phone order. His response, "I was not a fly on the wall during order" I stated, I am allergic cream sauce and would not order it that way and never have! I said, your in a position to fix the problem, could you put on board a new seafood pasta with oil and garlic next time I come to your restaurant? His response, you want a free dinner? The dinners come with alfredo. I said really? He said have a good night.My take away from this experience;Did the young employee make an error on the food take out order? YESWould I purposely order dinner wrong to get sick afterwards? NOWhy would I call restaurant after arriving home to explain a concern with order ( first time ever) ???In speaking with both individuals the person who I assume, took order (who tried to make a credit with me with manager approval) and the manager himself.The manager could of fixed the problem easily to make it a positive outcome and DECIDED NOT TO, even when the customer asked to just simply re-make the dinner for another day (due to distance from restaurant). I am Disappointed with frivolous excuse from the manager at Lakeside Charlies of Cadillac Mi, for not performing in the proper or professional manner in my opinion. ???“
“I used to be a bar fly but I rarely go out since I moved to Cadillac 8 years ago. But the four times I have gone out has been to this place and it's been awesome every single time. The staff is always fantastic, friendly, and very efficient especially Chris who's been there for a very long time and was my bartender all four times that I've gone there. They have a pretty decent jukebox, electronic dart boards, the pores are generous and the prices are very fair, and the french fries are AMAZING! It's a small place with a small dance floor and if I could just rate the women's restroom it would be negative stars lol. But all the other good stuff makes up for it. Friday night is dance music & the DJ played a very wide variety of great music from the 70s to current stuff And is very generous with requests. The crowd also consisted of a large variety of different "types" of people and everyone has always been really friendly. I love this place.“
“Stopped for lunch here on our way to Traverse City. They did not disappoint! We liked them so much, that we stopped on our way back home. Great food, drinks, and the best bloody mary's. Since I was driving on the way to TC, I didn't want a full beer, but they don't sell in small glasses. They do sell a flight of 4 small glasses, so not sure why selling one glass is an issue. Had my husband drive on the way back :)“