“Frequent customer and service this location is consistently good quality in the drinks/food they make, quality of service they provide, and they all seem to really embrace the team approach. I can’t say they never have a miss-step, we’re all human it happens; but in over 10+ years, I can’t recall a single time they haven’t offered to make it right. This location definitely stands out to other locations in SE Michigan.“
“Starbucks is definitely the first real chain of boutique coffee shops and the prices reflect that. The coffee selection here is pretty good and when I visited my coffee was made perfectly - I'm not too picky and only asked for one thing "different" with my coffee, but still! The best part was the positive staff working here. They were slammed with business as most Starbucks always seem to be, with a drive-thru line that stretched around the building yet they just steadily worked and served and smiled and laughed - it was nice to see! The only reasons I can't give this location 5 stars is due to the cramped quarters inside and the horrible location - it's very difficult to get in and out since the lot only has access from Lotz Road. When the drive-thru starts to stack it makes it very dangerous to drive in...customers coming out of the drive-thru drive way too fast on their way out and I've almost seen a number of people hit in the lot.“
“My order is always made quickly and correctly. All of the baristas are very nice. Over the last few months, I’ve had the pleasure of talking to a few of them while they make my order.
Angel made me a coconut cold brew today and it was delicious. My little sister likes the cake pops and refreshers.“
“Starbucks is definitely the first real chain of boutique coffee shops and the prices reflect that. The coffee selection here is pretty good and when I visited my coffee was made perfectly - I'm not too picky and only asked for one thing "different" with my coffee, but still! The best part was the positive staff working here. They were slammed with business as most Starbucks always seem to be, with a drive-thru line that stretched around the building yet they just steadily worked and served and smiled and laughed - it was nice to see! The only reasons I can't give this location 5 stars is due to the cramped quarters inside and the horrible location - it's very difficult to get in and out since the lot only has access from Lotz Road. When the drive-thru starts to stack it makes it very dangerous to drive in...customers coming out of the drive-thru drive way too fast on their way out and I've almost seen a number of people hit in the lot.“
“This location is always busy and does good work every time. We never have to wait long, and they have a great batting average on always getting the order right for a few year running. We rarely use a different location anymore when we are back in Michigan.“
“I went to the Starbucks to pick up a few drinks and the barista there was such a delight. her name was razan and she deserves a raise. Literally the sweetest person I’ve ever dealt with. Did not have an attitude after I told her I didn’t like my drink and made sure I left the store Happy and satisfied.“