“This is my go-to place to grab Starbucks! The staff is really wonderful and they seem to really enjoy working together. The environment is very respectful and responsive. My drink is always excellent. Do you wait sometimes? Sure, ofc- it's a Starbucks. But everyone is always working their butts off and ALWAYS so grateful and apologetic if it's a longer wait for my order. I love to go to a store full or real, kind humans instead of robot-like coffee making machines.“
“Went through the drive-thru. The attendant was extremely snarky. I ordered extra caffeine but my cup ingredients didn't reflect that. He/she wasn't worth discussing it with since there was already an attitude happening. I will skip this location in the future.“
“After spending time at the Ann Arbor District Library, I stopped at this Starbucks for a coffee and a short break. Its convenient downtown location makes it an easy place to relax while exploring the area.
The staff were friendly, the service was quick, and the atmosphere was welcoming. Whether you're studying, working, or simply enjoying a coffee after visiting the library, this is a comfortable stop in the heart of Ann Arbor.“
“Food is same at every starbucks location but the kind of service i recieved from the hayden is really commandable , i have been to starbucks many times but never encountered such a helpful and sweet one to select the options from the menu !! Starbucks you need more people like hayden at your locations who smiled whole heartedly and greeted and helped through, by the way i have my lunch , coffee, at same location due to the warmth . Kuddos to you hayden!“
“I dont know why this Starbucks gets hate. The baristas are literally some of the nicest Starbucks workers I've ever met. It is in the target so its loud and sometimes a line but never more than a 5 minute wait. I get drinks here all the time and never had a problem. 10/10“
“This little coffee shop was so cute! I am in town for a few days visiting the University of Michigan, and some one told me this was the best local coffee shop in Ann Arbor. While I haven't tried any other shops, I must say that I highly recommend this one!“
“It was super busy, so much so that it was hard to tell where to order and where the pick up line was; there were just masses of people. I had a large order for an office and they bagged it up for me and we're very kind even with the hectic PSL day“
“The guy taking my order kept, I asked for a oat milk shaking expressio with pumpkin cold foam and he said a ice pumpkin shaking expresso was the same thing but it had stuff I could not drink it because I was not allowed to have it because I have allergies and I said can I please have what I ordered and I would not recommend going there.“
“The team at the Arborland Starbucks consistently provides outstanding service! Every visit, I'm greeted with genuine smiles and a welcoming atmosphere. The partners are friendly, efficient, and take pride in making every drink just right. Even when they're busy, they stay positive and work together to keep things running smoothly. The store is always clean, and it's clear the team truly cares about creating a great experience for every customer. Thank you, Arborland team, for always going above and beyond—you've definitely earned a loyal customer!“