“Definitely on my top 3 favorite Mickey D's in America list. This team makes my baby and me feel so welcomed. Very down to earth, professional, and friendly. What I LOVE about this location is that they get it right consistently and with a smile. Fast food customer service often gets a bad rap. People cursing customers, ignoring them, putting things in food and showing just how foolish, evil, and unprofessional they choose to be, doesn't help to defend some workers. Not here! This restaurant has good food at 3pm like they do at 3am. I love great customer service and defend most people in this industry, because it can be hard getting it all done with a smile. This team does the hard work; makes it look easy; and make the customers feel so welcomed. The owner has two of my three favorite McDonald's. The difference between this owner's restaurants and some others is drastic! Its the difference between old, cold, missing food, from unprofessional and rude customer service reps and the awesome food and service that I get from the Dearborn Heights McDonald's on Telegraph Rd ( kitty corner to the flooring store). This McDonald's is worth the drive and the team should all be proud of their excellent service and good food. Compared to my experience at some of the nearby McDonalds, everyone here deserves a bonus. Get your Mickey D's here. You wont regret it.“
“I just left the drive-through line at this McDonald’s. A lady was asking me for a sandwich because she was hungry before my order came out an employee came out and handed her a bag with food in it. The young lady also told her to be safe and have a good day.“