“My sister and I had a 5pm reservation but the people at our table were taking quite a while to leave. The Manager and Madison our waitress were so very kind. They had us sit at the juice bar and enjoy a free drink and appetizer while we waited. Madison took great care of us and our cook was really good. The food was so delicious. It was my birthday and I truly enjoyed the whole experience. We'll be back and definitely recommend our friends and family try this great new restaurant.“
“The food is fresh & very good. The lady that helped me was absolutely amazing from the time I walked in, until I left (I hate that I didn't catch her name) Being it was my first time dining there, I had tons of questions & she was more than obliged to answer them & literally kept a smile on her face ... I ended up getting the chicken bowl with rice, potatoes (fries) veggies, jalapeno peppers, veggies & this house made dressing. The establishment was extremely clean to the point that I would dine in ... I'll definitely be going back SOON & am going to refer it to all of my friends ????“
“I've eaten here several times and my food is always on point. I usually get a full hibachi double with steak and shrimp with garlic butter. The garlic butter has a super strong garlic taste (not a bad thing) and it adds to the rice. I think the rice is seasoned well and my steak always is seasoned and cooked well. They could throw in a few more shrimp but those are also seasoned and cooked well.My main gripe is the staff. They've always been polite and friendly, but the blaring music and conversations (of a too private nature) can go.“
“I must express profound disappointment and palpable frustration with our recent dining experience at Benihana. The entire meal felt like a series of unfortunate events. To begin with, my shrimp was so charred it was nearly inedible. More bafflingly, our cook felt it apt to throw food at us, a gesture neither entertaining nor appropriate. My sister clearly informed the cook of her mushroom and shellfish allergies, yet he carelessly used the same utensils for her dish, causing an immediate allergic reaction. My brother also tried, multiple times, to clarify his order, only to be ignored; the cook placed what he deemed fit onto his plate. I ordered the trio, and while he confirmed my order, he only gave me shrimp and steak. I expressed to him that I didn't receive my chicken, but was met with an attitude. He questioned why I didn't clarify at the start. I reminded him that I had indeed specified my order when he initially asked, and it was even written down on the order sheet he was using. Despite the evidence, he seemed uninterested in rectifying the oversight and continued to display a dismissive demeanor. This lack of attention to detail and blatant disregard for customer communication left me deeply frustrated and tainted our entire dining experience. The indifference continued when my niece and her father requested double rice, only to be met with evident reluctance. And later, when I inquired about sauce, the response came with a touch of disdain, suggesting such requests should have been made at the outset. Our intention for visiting Benihana was to celebrate my niece's dance competition success. But the evening was anything but celebratory. As we were leaving, hoping to address our concerns, I asked the hosting stand for additional contacts or a manager. They vaguely suggested calling back the next day, all while standing around, exuding a palpable disinterest. Given this regrettable and frustrating experience, I firmly believe seeking a refund is both appropriate and warranted.“