“Wasn't really happy when I walked up at 2 in the afternoon and the lobby was closed due to the lack of staff. I found this out by one of the lonely employees said we could come in but had to order off the kiosk due to the lack of staff. Once inside I was content. I used the kiosk ordered my food and it was efficiently brought to our table. I would recommend those who are job seeking to seek one at KFC 😎“
“Original. This is the OG of takeout chicken. Super consistent and tasty. KFC always hits the spot and this location is definitely dependable. Online orders are the way to go and they have random specials that are only available for online orders. I think my favorite thing was the free sandwich I got with my online order.“
“Love the food customer service is great and the parking area is neat and cleaned .. keep up with the great work love the pot pie meal combo and ?? !! ??
Parking: Well I sometimes sit outside the restaurant and eat with my friends and loved ones, ☺️ it's great parking“
“So this KFC was above average. Last time I went their the speed of service was phenomenal and quick. Their was hardly anyone in line and the staff was clear and precise towards you. They even cooked my white meat chicken breast fresh to order. It tasted like deep southern KFC joint down there. Overall really good experience ???“
“Sat at the order menu for 5 minutes without anyone taking our order. Walked up to the window. No one there. Went indoors. They said there's a box on the ground that let's them know when someone is trying to order. They finally took our order and were very fast at filling it.“
“Ok. I really wanted to give 5 stars but a few things happened…. The price on the screen was different from the price I paid (they explained the price recently went up) and then they couldn’t give a receipt because the printer was broken (that’s stressful since I’ve been overcharged before). But, ordering here was quick and easy. The place is a *little* bit sketchy but fine, I didn’t feel unsafe. Overall, I’d come back again, but I’ll for sure try to know the menu better so I can maximize deals.“
“It's been awhile since I've been inside to eat. Food is always good at KFC! Sometimes you can't always get what you want, but that's everywhere really. And there are situations that arise where you have to use credit cards instead of cash too, but on this occasion it was later in the evening and I had to pick up and go, but it went well without any issues.“
“Best KFC experience in the area!! Food at this location was hot and seasoned appropriately, not salty like the others. I Will be back at this location if I ever want to order again. The other locations were unprofessional/ rude or rushing me to order and their food was also salty.“
“KFC has lost a great deal in translation. The staff was rude, the food was horrible and I got sick. We paid for a 12 piece family meal, which should have included white and dark meat. Instead they gave us all dark meat. There was so much grease we could have wrung the chicken out and fried chicken at home that would have tasted so much better. So, the moral of this rating is, never stop by the KFC on Gratiot and Mt. Elliott after church to get a meal when you don't feel like cooking. You'll probably be sorry and angry too!
Shut it down and start over KFC!“
“I went to the drive-thru. I want to get a small Cole Slaw, service was quick and pleasant. I tried the new apple poppers I enjoyed them as much as the service. It's sad to say that getting good customer service is rare and I wanted to say that I appreciate the young woman who served me. Even though it was quick she was very pleasant“
“Love how they're expanding their menu. Food was fresh and hot. Service was pretty quick especially given the line was long. Order was correct. Mashed potatoes need some flavor and a little more consistency to them. Prices were decent. Hadn't had in years, will definitely try again.“
“Unbelievable I came twice after 10 pm on 2 different occasions and got hot fresh chicken and good service honestly I hate patronizing businesses in the city but I’m must say 2 times close to closing fresh food and good service please keep up the good work“