Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
whole30 Salad Bowl with Chicken
Large Chips & Large Guacamole
Chipotle Extra Meat Burrito
Build Own Burrito Bowl
Chips & Queso Blanco
Veggie Burrito Bowl
Fajita Veggies
Three Tacos
Quesadilla
Chipotle Mexican Grill Reviews
316 ratings
Share your opinion about Chipotle Mexican Grill
My daughter and I stopped for lunch on a Sunday around 4pm. They were out of steak and chicken, they didn’t have any napkins in the whole store and nearly every table was dirty.
Line was quick but portions were very poor compared to typical bowls I get at chipotle. My friend and I got barely any meat in our bowls and they were half filled when my order should fill the bowl.
The food was on par with other Chipotle locations I've been to, though they didn't have steak so I had to get chicken instead :/. The staff was nice enough. My two complaints regarding the food are that the lemonade is slightly too sweet, and also the person who wrapped the foil on my burrito didn't do a very good job. I'm honestly inclined to believe that she simply didn't care as opposed to not knowing how, because the burrito's tortilla was wrapped decently, but hopefully I'm...read full review
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a popular restaurant that has received mixed reviews. While some customers have praised the quality of the food, particularly the chicken, steak, and barbacoa, others have expressed frustration with the customer service. Several reviews mention that the line can move quickly and that the produce-based ingredients are fresh and acidic, which enhances the dining experience.
However, there have been reports of rude behavior from staff, including an older employee at the register who was very rude to both customers and coworkers. Customers have also noted issues with the online ordering system, as waiting times can be longer than expected, sometimes over half an hour, when visiting the restaurant in person could have been quicker.
Despite these concerns, some customers have experienced excellent service, with one employee providing great customer care despite being the only staff member working during a busy time. Overall, Chipotle offers a varied dining experience, with the quality of food often a highlight, but customer service can be inconsistent depending on the staff and the restaurant’s busyness.