Taco Bell in Grand Rapids

“I usually always have an issue with this location, went there last night. Every single thing in my order was wrong including a hair in one of our taco’s.

The reason I’m giving 4 stars is because I finally decided to call the store because I’m so tired of getting shitty food from this location.
The supervisor I spoke with was very kind and apologetic and offered me to come in the next day to either have it remade or get a full refund. I went in the next day and he remade my whole order with no hesitation. Great customer service.“

“The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.“

“I appreciate this location because the food is solid and the people who work there are really nice. Tonight though, I stopped by and somebody in that place cooked up the best Crunchwrap I’ve ever had in my life. Ingredients, distributed with precision. Person working the window, delightful person. Idk, I was moved. Thank you sm. ♥️“

“Compared to other taco bells this stands out extraordinarily it is July 19th 2025 10:00pm no one in the drive through line and i was trying to get the app up and running to redeem points they were very chill about waiting for it to load up they told me to pull to the next window and I felt scared like I was gonna get interogated or something but no just very gentle jolly employees all standing there with a smile on their face they helped us out so much and I don't know if this was out of their hearts or something but we received free little churro bite things plus I haven't eaten at Taco Bell in for ever and holy moly I'll be back big props to the guy who had a smile on his face to help me with the app absolute hero it really stands out to me when a restaurant goes out of their way to have a smile on their face a good attitude and get the job done W night“

“This Taco Bell experience was nothing short of legendary. I walked in with a simple plan, and somehow left feeling like I’d just unlocked one of the greatest fast-food meals ever created. The Cheesy Bean and Rice Burrito is honestly a masterpiece hiding in plain sight. It doesn’t try to be flashy. It doesn’t need to. It just delivers.

From the very first bite, it was pure comfort. The beans were warm, smooth, and perfectly seasoned, like they’d been simmering all day just waiting for me. The rice? Fluffy, flavorful, and evenly spread so every bite was balanced. And that nacho cheese—absolutely elite. Creamy, salty, and unapologetically Taco Bell. It wrapped the whole burrito together like glue made of happiness.

The tortilla was soft, warm, and held everything together like it was trained for this exact moment. No mess, no disappointment—just bite after bite of consistent greatness. This burrito punches way above its price. It’s one of those meals that makes you stop mid-bite and think, “Why is this actually so good?”

This is the kind of food that hits when you’re hungry, broke, tired, happy, sad—doesn’t matter. It just works. It’s reliable. It’s comforting. It’s lowkey iconic. Taco Bell absolutely cooked with this one, and anyone sleeping on the Cheesy Bean and Rice Burrito is missing out on a top-tier fast-food experience.

No notes. No complaints. Just straight appreciation.
10/10, would absolutely destroy again. 🌮🔥“

“There are two specific workers here that I go out of my way for to see every morning before work! Elaine and Julius are the most pleasant, kind and warm people that have EVER graced this Taco Bell. They always have a smile, no matter what. And fast food isn’t an easy job, but they both make it look effortless. I love coming here as my food is perfect everyday, and they’re FAST!“

“Taco being a fast food restaurant has some good food.
If I'm in a pinch and need a meal this is my go to.
I like the chicken cantina bowl. Rice chicken beans lettuce tomato
This taco bell does a good job at preparing the food. It's as expected.
I've went to this one for many years.
In my personal opinion, I really think they strive to be the best service taco 🔔 bell.
You are greeted and upon leaving it's usually followed up with a , have a good day.
I like nice people. This means a lot to mev“

“First time going was fantastic 5 out of 5 stars the second time around was a little different. I ordered 2 luxe boxes and a few other items I was asked what to drink for the drinks I answered Baja blast. I go up to the window and pay everything is fine even at that time. I pay and go to the next window I get my bag full of food and then get handed 1 drink. And I'm like hold on I purchased 2 luxe boxes not one why am I only getting one drink. After a bit of back and forth since for some reason the second drink wasn't added to begin with even though I clearly ordered 2 boxes.he finally gives up and gives me the drink. It's not like I didn't pay for the two boxes. He was making it seem like I was trying to steal extra food.“

“Friends told me about free burrito for downloading the Taco Bell app. I did that, and got a 5-layer burrito for pickup. I just couldn't figure out how to pay for it, or not pay for it in the store. I somehow made it complicated,but It wasn't a problem. Jeremiah helped me out.
Thank you Jeremiah.
He might be a manager or something, I don't know. He was nice, and cool with whatever I had done to that app.“