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“I came to the 2229 sprinkle road location in Kalamazoo MI. I received incredible customer service. The woman at the drive through was incredibly helpful and attentive. She asked Don who was making the food any questions and he was also helpful! Really the reason aside from giving them props is that they mentioned that they were on a timer. I get that this is a corporate thing but if I’m the only person in the drive through I don’t feel that y’all should pressure your employees to get cars through the drive through as fast as possible. I understand trying to improve customer service but seems like y’all are bored and furring off peak hours still reprimanding the late night employees and or holding them to the same standard as peak hour employees which made my experience a little rushed. Again Katie and Don are the reason I gave 5 stars.“
“We made our order and had some alterations on a few items. Staff was friendly and helpful. Food came out fast & accurate. Overall they did a great job! Sometimes when we go to new locations our food gets messed up but they did a truly good job.“
“Food wise this is probably the best Taco Bell I've ever gone to. However, the janitor at this location kinda creeped me out. I dined in today for lunch and he kept getting uncomfortably close to me. I got up to grab my order and I sat down on the opposite side of the restaurant and he came over and got uncomfortably close again.“
“Hands down best taco bell I've been to in West Michigan. I manage a tbell in Virginia. I've worked at and been to every tbell in Holland, grand rapids, and Michigan. None compare to the food here. They got every modification correct! Even unusual ones. They were polite. And they were very busy in drive, lobby, and delivery orders. Will definitely come again once necessary. Thank you!!!!“
“The place is super clean and the staff are quick with getting orders going even when getting overwhelmed they are always nice to me. You can order online, or use one of the kiosks or at the register. I really like the Cheesey Bean and Rice and getting it grilled.“