Customers` Favorites
Customers` Favorites
“My 9yo grandson wanted to try a new place to eat lunch today so he Googled restaurants nearby his home and thought this sounded good. So we went there and found his new favorite place to eat in the world! They had fresh cut fries which he raved about! Mimi, these are so good, way better than Mc Donald's! And those were his favorite fries , lol. He also got 1/4 BBQ chicken with spicy sauce, baked beans and garlic toast. I tried their Italian beef with peppers and onions. There was more food than we could eat and it was all delicious. The owner was very nice, helpful and personable but not intrusive at all. We required a to go container for my grandsons leftovers so he now had a full lunch for tomorrow as well. Food was very fresh and well made with large portions and the restaurant was clean and full of sports memorabilia. It's a delightful change from chain places and I highly recommend it.“
Customers` Favorites
“You guys rock! Picked up a frozen steak pasty and some gravy this afternoon, cooked it up this evening and it was out of this world. If I could rate it higher than a 5 I would. Keep up the great work. I'll be back soon!“
Customers` Favorites
“My friend and I stumbled upon this little gem and boy am I happy we did! Our lunch was absolutely amazing, the staff was so friendly, and we can’t wait to come back! Supporting a local owned business is the cherry on top of our amazing lunch!“
Customers` Favorites
“First time stopping in tonight, but it has been highly recommended so I thought Id give it a try. I love the quaint feel of it. The customer service was great. Lots of options and ways to customize and build your own sub how you like it. My son and I got the classica Italian sub, I added banana pepper and he added olives. The price was $26 for 2 9inch subs that were packed and I mean packed full of fresh ingredients (side note the pickles that came on the sub reminded me of pickles my grandma used to make, very nostalgic feeling). The bread is soft, the Italian dressing was flavorful, all the veggies were crisp and fresh and the meat was wonderful. So this is definitely going to be my go to sub shop especially since I oay the same price at the other cookie cutter sub shops around town. Not even a negative imo because I'm not a warm sub person, but they don't have a way to toast a sub but are willing to warm it up in the microwave if you want, but it was recommended when we got hone and wanted a warm sub an air fryer is the way to go. I will say if you are in a wheel chair or have some other mobility issue it may be a bit of a tight squeeze to get in however it was raining and dark so there may have been another entrance available. Highly recommend and I 100% will be back I have so many flavor combinations to try ?“
Customers` Favorites
“Sarah and Tyler are the most amazing people and truly care for their customers! I have personally seen Sarah deal with all customers with genuine respect and great customer service! She always has a great attitude and I look forward to going in on my lunch break and seeing her smiling face! This store particular is my absolute favorite but I love me some Jersey Giants!!!!
Vegetarian options: Absolutely delicious!
Parking: Park anywhere you like it’s a plaza!!
Kid-friendliness: Tyler and Sarah will have your kids smiling from ear to ear with their grade A customer service!!“
Customers` Favorites
“The sammiches are busin no cap fr fr low tapper fade style, but the napkins are low key sussin straight from Ohio. They are so skibidi slicers, at least contact Livvy Dunne rizzing up Baby Gronk and get some mid napkins BRUH!
Boomer translation: Everything is great except the napkins.“
Customers` Favorites
“The guy making our food did a killer job and was very personable. The sandwiches were just what we needed. The Michigan brand potato chips with the cherry flavor were tasty with Vernors. My gf from Montana hadn't tried any of it before. Thanks for making the experience a great one. There was only one guy working and he did a lot of work. He even thanked me for leaving a tip. Outstanding.“
Customers` Favorites
“Always a great sub. Sometimes there's a few people in line, but it's worth the wait. Most of the staff is very friendly. I did get stiffed once on an online order where I ordered & paid for extra meat but didn't get it, so I prefer to go in and watch it made.
Vegetarian options: Basic veggies available, but not a great variety.
Parking: Decent-sized lot shared with other businesses in the strip mall.
Kid-friendliness: Tables & chairs for seating, not sure about highchair or booster seats. Very basic & somewhat small inside.
Wheelchair accessibility: The door would fit a wheelchair, but it does not have an automatic function. Parking lot does have handicapped spaces.“
Customers` Favorites
“I placed an order today and it was inadvertently delivered to my neighbors. But before I found it, the manager was super apologetic and said she would make a new order and have it right out to me. Thank you for being super professional and nice! We love our Jimmy Johns.“
Customers` Favorites
“Absolutely ADDICTED!! ?
My husband and I drive 20 minutes to go here at least once a week. Highly recommend the Philly! The fries are awesome and abundant. Love the lil extra in the bag and with malt vinegar, just like the fair! ?
It's also a fave with my son and daughter in law who recommend the Italian, which I would try if it wasn't for that Philly! I am sure I wouldn't be disappointed with anything I ordered. The staff is always attentive and accommodating. Think I have to make a trip tonight!! ?“
Customers` Favorites
“Super tasty selection of Sammie’s!“
Customers` Favorites
“Manager is great always gives anazing service and is always high spirited! ?“
Customers` Favorites
“Came in before work today and was served by Michael. He was very helpful and had a great attitude! He was the only one keeping the store running. There was a mishap with someone’s order and everyone BUT Michael panicked. If he’s not a manager he should be immediately promoted.“
Customers` Favorites
“Amazing food, I’ve gone two times now. Sandwiches, potatoes and soup and of course the best dill pickle. Both times everything was delicious. Way better than Panarea.“
Customers` Favorites
“Always great! Always fast!“
Customers` Favorites
“The workers at this location don’t tend to load up your subs with toppings or meat. Always empty whenever I go in so it’s not like they have a line. Just very skimpy and annoyed if you ask for more. Location on Stadium Drive is way better.“
Customers` Favorites
“This is the best Subway in the entire Kalamazoo area .. in fact it is one of the best in the county. The staff are very friendly and accommodating, the restaurant is clean, the atmosphere is peaceful, and the food is fresh. I very rarely am able to put up a positive review on restaurants in the area.. This is one of a very few.“
Customers` Favorites
“Forgot how amazing this place is! Ordered online and picked up in store. It was hot and ready when they said it would be. Very friendly service while I checked out and the food was delicious! Cheesesteak and small fries for the win, I'm stuffed.“
Customers` Favorites
“Employee perspective: good coworkers, flexible schedule, good management
Customer: food delivered in less than 2 minutes, fast service.
Cons: low pay, iPad training sucks
Otherwise I would recommend, Jimmy John's is looking for new employees rn we could have some people here :D“
Customers` Favorites
“I usually don’t do reviews but this place definitely needs the recognition. My boyfriend and I were really looking for a new type of place to eat at something a little more homey. When we saw this place we went in with normal expectations for the service was amazing. The people working were nothing but kind and charming, something about them made us feel so welcome. Let’s talk about the food though, When I tell you i’ve never had a better chicken sandwich I genuinely mean that. The portions were large, the prices were cheap. I loved it, will definitely become a regular place we go to.“
Customers` Favorites
“I hadn't been to Jimmy John's until about r months ago. Now I go there every other week. I thought it was just another kind of subway, the food is way fresher here and it tastes so good. I get the hunters club with their jalapeño ranch sauce. Never had a better sub“
“Freaky fast does not just apply to their delivery, it also applies to to their customer service! I have eaten at various Jimmy John locations too many times to count and have never had an issue with something I ordered in the store. Today I decided to try their online ordering because I was too busy to leave work for lunch. The food was delivered less than 10 minutes from when I ordered it, but unfortunately my sub came with tomato and onion on it when I asked for it without. I was disappointed since I had never had a problem with my order before, but I didn't want to call and wait for a new sandwich so I picked off the toppings I didn't want. I decided to leave some feedback on the website and was called within 5 minutes of submitting my feedback by someone in their corporate office. Then the store manager called me not even an hour later to personally apologize and offer me a credit for the amount I spent next time I call and order something. Now that is incredible customer service!! I wanted to return the favor and quickly write a review of my great experience. All restaurants make mistakes from time to time, but very few restaurants take the time to remedy them and keep their customers happy. Jimmy Johns definitely has my business!“
Customers` Favorites
“The food was delicious, and the service was excellent. The staff were friendly and attentive, making the overall dining experience enjoyable. Additionally, the atmosphere was welcoming, and the cleanliness of the restaurant was impressive. As for the people, they were polite and respectful, creating a pleasant and friendly environment. Overall, I had a great time at that Subway!“
Customers` Favorites
“Great staff, delicious sandwiches and super fast !“
Customers` Favorites
“Delicious sandwiches. Thrilled they finally opened in Kalamazoo. The staff was amazing.“
Customers` Favorites
“I love subway flavor. Especially the new spicy pickle chips! Thanks for keeping those around!The workers are always hit or miss. The last few times I've been in for my normal sub with way too many pickles and olives, the request has been met perfectly.As for the atmosphere, it's always fairly drab compared to the old authentic look I remember from childhood. Bring back authentic subway and do away with this modern nonsense.That said, I will be back. More than I should. Because subway is my weakness. I love you subway.
Vegetarian options: As a meat eater with a vegetarian partner, I can't help but think veggie subs should be even cheaper. Without the protein, the subs cannot be nearly the same price. You are taking advantage of those who chose not to eat meat. Seems counterproductive but I get it, capitalism wins.That's my two cents.“
Customers` Favorites
“Had the chance to visit here today and it was great. The store was clean, the service was friendly and the atmosphere was great too. The sandwich we ordered was the Firehouse hero. It was delicious and fresh. I definitely recommend this place if your looking for a great sandwich and service.
Parking: There is plenty parking here.
Kid-friendliness: They have a special menu for the kids and even have little fireman hats for them too
Wheelchair accessibility: There is definitely wheel chair access to the restaurant.“
Customers` Favorites
“I don't do fast food, circumstances, and the peeps I was with dictated the need. WELL THEN, who got schooled? I don't know about the rest, but I'd definitely visit this location again. A full parking lot and lobby is always a good barometer, this location had both!“
Customers` Favorites
“Okay so Google ask for readings on location, food, service and atmosphere. It is a Subway so I think that basically answers most of the questions. The store was very clean. The single-handedly complete did a great job and built us a very awesome tasting sub. I recommend it!“
Customers` Favorites
“Very good experience from Subway. It’s a bummer that you get most of the deals only through the app. We do get coupons every now and then but it would be nice to get coupons. However, I know this is not anything pertaining to this location or experience, but that being said, I miss the days of a five dollar foot long. if you know what I’m saying. I ended up getting the garlic roast beef 12 inch in my wife ended up getting the chicken bacon ranch. Both were actually very fresh. We both had them toasted very good experience.“
Customers` Favorites
“My daughter’s love it when we do special dad daughter date lunches at Penn Station!“
Customers` Favorites
“We came 9 minutes prior to closing. I didn’t know until my husband said something as we were checking out. They whipped up our 4 subs super quick. In fact we have never had such fast service at a subway. Hats off to these two young employees even if it was because they wanted to go home ?“
Customers` Favorites
“Was only one worker and she had a sling while working through tears, apparently she has a hernia in her disk and decided to come to work out of fear of being fired, my son and I felt bad for her and told her to take her time and that it was okay, we made sure she did not exert herself with sandwich making, she did well and feel she deserves a raise and paid time off to heal, her name is Alicia and she deserves an excellent compliment from everyone when you visit here“
Customers` Favorites
“Phenomenal staff!! The crew went above and beyond to contact me to let me know they believed my card information was stolen and was being used to place several back to back orders at their store.I hung up and blocked the first caller after assuming it was a scam (poor phone service on my end made the callers voice inaudible + I’d never lived in, near, or even been to Michigan before). The staff continued to make efforts to contact me from their personal phones, and when I finally answered again they alerted me of the theft. Because of their quick thinking and continued efforts to call me, I was able to cancel my card quickly without any major purchases going through! Their local police even got ahold of me with case number to give my bank to ensure I would be refunded.I can’t thank them enough for their consideration and kindness towards me!!“
Customers` Favorites
“The staff is very kind and courteous the store itself has just gone through new renovations which now allows people with handicaps more seating options butt sorry no restrooms.
Parking: They have just done road renovations to open up more parking space
Wheelchair accessibility: Was recently renovated to accommodate more people with wheelchairs and disabilities“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“We went there yesterday afternoon for a quick bite. We entered and the staff on duty went to their respective positions to serve us. It took a bit of time for me to pick which bread that I wanted because they no longer have photos of the bread by the breads named for choice. And that is a confusing pain! Why get rid of something that actually HELPS the non-regular customer make an educated decision as to what they would like their sandwich to be on? And it would also expedite the service given and thus help to shorten the line (if any). Other than that I would give them a five star rating because they always listen to how I would like my order and they come through with it. It's a great place to go if you like subs. Enjoy! :)“