Customers` Favorites
“When I arrived it appeared no one was working there. I almost thought they were closed, then I saw a young lady sitting down doing nothing. She gets up and doesn't say anything to take my order. So I call out my order and it gets made and she hands it to me, doesn't say thank you or have a good day or you're welcome after I thanked her. I just found it off putting customer service wise. The food court is right next to a kids play area and the unsupervised kids screaming constantly was just annoying when im trying to sit down and enjoy my food m“
Customers` Favorites
“May 13, 2018 Jimmy John's on the Beltline in Kentwood is fantastic. The delivery service is fast and all their sandwiches are absolutely the best in Michigan.“
Customers` Favorites
“My husband and I have lived in this area for approximately three years. There was a period about two years ago, that we stopped coming to this location due to the food not being fresh, the employees were very rude, the restaurant was never clean!! I think it was about a year and a half ago we decided to give it another chance because we had heard it was under new management , we are so thankful that we did! This place has completely turned around! The food is always fresh, the new manager is an older lady, and you can tell that she is passionate about the store! This store is honestly the cleanest I have ever seen a subway, the food is always fresh and delicious, and the 1st shift staff are just wonderful now! Hats off to whoever decided to hire her! We now look forward to coming here! Every time we are here she goes above and beyond! THANK YOU!!“
Customers` Favorites
“Fantastic! Amazing! Delicious! Friendly!“
Customers` Favorites
“I’ve tried multiple times to order from this location at 8:30 and they are never open. Door says they close at 9...maybe consider changing the times so people don’t waste time goin there. Love the sandwiches, but not being open during posted hours is a drag.“
Customers` Favorites
“Thank you Autumn very much and its appreciate your service✨🤍. Had an amazing time coming in and I highly recommend going in. Also would like to leave a shout out to Spencer for making the food so great. Appreciate it.“
Customers` Favorites
“Some taste love it totally better than other sub places“
Customers` Favorites
“So I went to Jersey Mike’s Subs and I’ve got mixed emotions… like my sandwich had commitment issues but still showed up.
First off, the sandwich itself? Absolutely solid. Bread had that perfect “I was baked today and I’m proud of it” energy. Meat was piled high like it was training for the Olympics. The guy behind the counter was basically a sandwich DJ—slicing, stacking, and seasoning with confidence I wish I had in my life decisions.
Now the 4-star part: I blinked and suddenly my “regular” sub was $17. I didn’t even argue because the sandwich made direct eye contact with me and I panicked.
Also, I asked for extra mayo and I think I got enough to moisturize a small village.
Final verdict: I’d go back tomorrow, but I’d bring a financial advisor and maybe a support group. Still worth it. Just don’t look at the receipt too long.“
Customers` Favorites
“I’m a super picky eater, and my sandwich was soooo good! Awesome service! 🙂 12/10 would recommend!“
Customers` Favorites
“Best subs in town. Pete and Kelly treat their customers like family. Highly recommend!!“
Customers` Favorites
“I’ll give them 5 stars because they have the best tuna fish and I don’t like to hurt anyone’s business but I ordered a double meat Big Kahuna Chicken Cheesesteak and wanted provolone instead of American white cheese. I could barely tell there was any cheese on it and was the worst cheesesteak I’ve ever had there, very dry. Maybe I ordered it wrong and if so I apologize.“
Customers` Favorites
“Good food, good service great atmosphere loved how clean it was inside. Would come back again very soon. The staff was friendly.“
Customers` Favorites
“its hard finding a nice little shop like this, most places that try to serve quick Vietnamese food don’t do very well. Lots of the quick shops are highly white washed and over Americanized as well as over priced portions. Now I’ve been eating here since I was a kid and it truly is the best place for authentic Vietnamese foods, many on-the-go options to choose from! Especially when it’s good, nicely portioned and affordable, it’s hard to not love it here :)
FYI, don’t be shy to try it bc you don’t know the language, they now have kiosks!“
Customers` Favorites
“We ordered online and picked up in the lobby. One of ouur sandwiches wasn't ready yet and the man behind the counter was cutting the meat for it. Not a big deal at all. He was super polite and apologetic about the wait and gave us a free drink for our worries. Great customer service!!!“
Customers` Favorites
“They're extremely friendly here. Every time I have gone here was a a good experience. The food was always good. The vegetables were fresh and tasty. I know that pretty much all Subways are the same, taste wise, but they're nice and friendly here and I was in and out fairly fast. The cons would be that there isn't many good places to sit. One row of booths is the same walk way as the people ordering their subs. Which kinda makes it uncomfortable/awkward when you're trying to eat and random people are just standing right beside you. And that's all I could say that was a con for this Subway. The seating was minimal.“
Customers` Favorites
“Come stop in and grab a tastey sub . Precious has a Positive personality love her customer service . Clean atmosphere and fast service…. Being kind goes a long way thank you for making my day so much better . ☺ the sub was on point and the cookies were that much better .“
Customers` Favorites
“I ordered the Buffalo Chicken on a pretzel bun. The pretzel bread is to die for! The chicken had the perfect amount of heat. I can tell that the lettuce and tomato was fresh!! I'll definitely be back!“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“
Customers` Favorites
“I rolled in two minutes before they closed, the guy behind the counter was super kind and did not make me feel rushed at all. Got half a BLT and ate it there, again no sense of rushing me out. Great food, great service, saved my life needing a quick snack before court next door!“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
Customers` Favorites
“Ordered a French dip for window pickup. I arrived 5 minutes before my pickup time and it only took a minute to receive my order. The sandwich was packed with roast beef and the aujus were delicious and the bun was fresh. My only complaint is I couldn't eat it all. LOL“
“Service & staff was impeccable! Very friendly, was greeted upon entering. System crashed as I was checking out and the manager(I believe his name is Mack) gave me my meal for FREE!
Not to mention they had rosemary Parmesan bread. I will be going to this location from here on out! Keep up the good work guys. Superb customer service is hard to come by these days!“
“I myself have made some pretty delicious sandwiches, very rarely will I splurge on something I know I can make better at home. But these sandwiches, specifically when made by Alec, are life changing. The ingredients, the ratios, the THICKNESS, girl I can't even. DO NOT SLEEP ON THESE SANDWICHES! Subway, Jimmy's, and Jersey's can get wrecked.“
Customers` Favorites
“Staff was awesome in taking care of my mistake as i ordered wrong. Very friendly, it was late at night and they didn't seem bothered that I put them out although I know I was surely a huge inconvenience. Thank you for great service and going above and beyond!“
Customers` Favorites
“Great food. Fast service.“
Customers` Favorites
“This location is the best in the area, competent staff which says a lot for a food place in Caledonia. Easy on and off from M37 for either direction makes it quick in or out anytime of the day with traffic too!
Wheelchair accessibility: Wheelchair accessible, easy in and out with lots of open space.“
“Huge shoutout to Caleb at Jimmy John’s — he went above and beyond to help me out with my order when there was a system issue. Super friendly, professional, and handled everything quickly without making it a hassle. You can tell he really cares about the customer experience. Appreciate the great service, Caleb!“
Customers` Favorites
“I like JJ but not enough to eat it frequently. But after working nearby I get it almost everyday. What got me is how they prepare it. You get every single component in every bite. What kind of ruined it for me is most locations just stuff it with meat and you have to work your way through to the mayo, jimmy peppers etc.. but here everything is balanced. I know this is just a chain fast food shop, but wow does it make a difference and I look forward to my lunches now. Just to further support this review, last Saturday I ate the Cubano at the location near 44th and Eastern. Couldn’t eat it after couple bites, just too much meat and had to take so many bites to reach the other toppings I requested. Ordered the Cubano here today.. finished it..“
“Kayla the store manager was amazing. Her patience as she’s teaching, training and managing customer order was amazing. I am so impressed, that not only will I be going back but I’ll be share with my professional network for catering opportunities in the future. Great job on your opening week, keep up the hardworking.“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️ 10/10
Subway never disappoints! The food is always fresh, the sandwiches are made just the way I like them, and the staff are super friendly. I always leave satisfied and happy — it’s my go-to spot for a quick, delicious meal. Absolutely amazing every time! 🥪💚“
Customers` Favorites
“Great Food ! I love coming here every week to get me a vegetarian veggie sub sandwich because they are my favorite! Plus the guy who fixes these sandwiches does a phenomenal job every time too! So definitely a 10 out of 10 for me! My Favorite Jimmy John's Location“
Customers` Favorites
“Amazing sandwich shop. Great taste and rewards!“
Customers` Favorites
“Service here is awesome. There's this guy with a mustache that seems to be addicted to good customer service interactions. Throughout my hour stay here today he's offered to change people's orders, gave helpful constructive tips to his coworkers, and offered to move furniture for someone in a wheelchair. It helps that they have fantastic dark roast coffee. The sandwiches could be better, but I'm not complaining too much with the reasonable price that they have. The atmosphere suffers a bit from how busy the store is constantly.“
Customers` Favorites
“Janine was very welcoming and helpful! I will definitely be back!“
Customers` Favorites
“Ethan! If you ever want your sub made right make sure Ethan is working!
His quality of work along with his delightful personality deserves recognition!
The subway is always clean and well stocked.
They also have the good thin dill pickles which is a must!!!“
Customers` Favorites
“I stopped by Subway today for lunch, and I was genuinely impressed! The restaurant was spotless, and the staff greeted me with smiles the moment I walked in. My sandwich artist took the time to make sure everything was exactly how I wanted it — fresh veggies, perfectly toasted bread, and the right amount of sauce.
You could tell all the ingredients were fresh; the tomatoes were crisp, the lettuce was bright, and the bread smelled amazing. I tried the Sweet Onion Chicken Teriyaki on Italian Herb & Cheese, and it was absolutely delicious — warm, flavorful, and satisfying.
The service was quick even during the lunch rush, and the employees seemed to take real pride in their work. The dining area was clean and comfortable, with a welcoming atmosphere that made me want to stay a little longer.
All in all, this Subway exceeded my expectations. It’s clear the team here cares about quality and customer experience. I’ll definitely be coming back soon!“
Customers` Favorites
“Omesha!! I can't say enough about this wonderful lady. Prompt service with a smile. She kept conversation my sub was exactly how I wanted it. Its nice to see a Lady who has pride in her job. Thanks for the great experience!! This girl needs a raise“
Customers` Favorites
“Absolutely amazing store!!!! I order here around a dozen times every month for my office when we get lunches for clients. We often submit large orders with substitutions and sometimes have multiple orders in one day. I can’t imagine the volume of orders they get besides us being downtown and the food still manages to get here super quickly. Every one of their employees I’ve interacted with have been very friendly and helpful as well. Not to mention the food comes out great every time. They definitely deserve recognition for all their hard work—thank you!!“
Customers` Favorites
“Listen. I just have to give a shout. I am 4.5 months pregnant, and was craving a good sub. This staff hooked me up with a pregnancy safe sub that I could indulge in. BLT with a bunch of add ons. Thank you guys for making a preggo lady super happy.“
Customers` Favorites
“Went out for a bite solo, the energy in the building was great. Walked in, was greeted instantly. The team working this shift was communicating on all orders and mine was up before I knew it. Always getting the same thing. Italian sub, of course. This time I tried the chilli with it. It was.. GREAT. Over all extremely good place, amazing subs for a great price.
Ps.. thanks for the extra Cracker Bag 😁“
Customers` Favorites
“I love this place, the sandwiches are amazing! However I wish they would wait until closing time to close. I drove 20 minutes to get there, managed to get there 15 minutes before they closed, and they already had locked the doors. Very disappointing.“
Customers` Favorites
“Stopped in on the way to the beach and had a great experience. The lady working the counter with an accent was exceptionally friendly and helpful. Our sandwiches were made incredibly fast and were really good. She made what should’ve been a routine stop genuinely pleasant. Great service deserves recognition.“
Customers` Favorites
“Super good Philly sub!!!!!!!“
Customers` Favorites
“I thought I'd be sweet and order my sweetheart food. Named it "Sarah the Beautiful". The person who made the ordered labelled her Sandwich " Sarah the Ugly". *edited* The store handled the situation. The delivery driver took pictures for the Manger on Duty. The M.O.D. called the GM all before I could make my way up to the store. I'm told that '"human" was fired, was not the only issue with said employee. The GM did call me, I have not yet returned his call and will in the future after. Just got busy today. I could tell everyone was sorry and embarrassed that we have to have this conversation“
Customers` Favorites
“Always fast and friendly when I stop in for lunch!“
Customers` Favorites
“Best sandwich shop in town. Beats jersey Mike's subway etc. Love em. Their hot peppers are to die for. However allow people to order 50$ worth of food through the drive through making everyone wait for them is completely bs. Other fast food will make them pull up or place and online order! Should have a maximum on drive through!“
Customers` Favorites
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“Sweet Jesus. I meant to get my sandwich rogue, but I forgot.
Tasted it for the first time and I need more.
I would go into more detail, but if you know, you know.
Edit: it's been awhile, but in a rare instance, they've gotten even BETTER.
Their turkey seems to have gone up in quality.
Boardwalk Subs are the jam.“