39 Best Sandwich Shops in Grand Rapids

“It is always a joy to visit Boardwalk subs on plainfield ave in Grand Rapids, MI the staff on duty especially: Tammy, Matt, Marissa, and Natashia all know us by name and what kind of sub we like. They are so friendly and happy to see us each time we visit. They work so well as a team each helping each other out. The subs are extraordinary good, only one of the reasons we keep going back. I will continue going to boardwalk subs always.“

“Best subs in town. Pete and Kelly treat their customers like family. Highly recommend!!“

“its hard finding a nice little shop like this, most places that try to serve quick Vietnamese food don’t do very well. Lots of the quick shops are highly white washed and over Americanized as well as over priced portions. Now I’ve been eating here since I was a kid and it truly is the best place for authentic Vietnamese foods, many on-the-go options to choose from! Especially when it’s good, nicely portioned and affordable, it’s hard to not love it here :)

FYI, don’t be shy to try it bc you don’t know the language, they now have kiosks!“

“Best place for subs ! Fresh sliced an dressed . Fresh made bread, friendly staff as well!! Today I had Lisa , and Darin , I believe. But they are all awesome!! Ty“

“I ordered the Buffalo Chicken on a pretzel bun. The pretzel bread is to die for! The chicken had the perfect amount of heat. I can tell that the lettuce and tomato was fresh!! I'll definitely be back!“

“I’ll give them 5 stars because they have the best tuna fish and I don’t like to hurt anyone’s business but I ordered a double meat Big Kahuna Chicken Cheesesteak and wanted provolone instead of American white cheese. I could barely tell there was any cheese on it and was the worst cheesesteak I’ve ever had there, very dry. Maybe I ordered it wrong and if so I apologize.“

“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“

“The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!

Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!“

“We ordered online and picked up in the lobby. One of ouur sandwiches wasn't ready yet and the man behind the counter was cutting the meat for it. Not a big deal at all. He was super polite and apologetic about the wait and gave us a free drink for our worries. Great customer service!!!“

“Come stop in and grab a tastey sub . Precious has a Positive personality love her customer service . Clean atmosphere and fast service…. Being kind goes a long way thank you for making my day so much better . ☺ the sub was on point and the cookies were that much better .“

“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“

“I rolled in two minutes before they closed, the guy behind the counter was super kind and did not make me feel rushed at all. Got half a BLT and ate it there, again no sense of rushing me out. Great food, great service, saved my life needing a quick snack before court next door!“

“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“

“I myself have made some pretty delicious sandwiches, very rarely will I splurge on something I know I can make better at home. But these sandwiches, specifically when made by Alec, are life changing. The ingredients, the ratios, the THICKNESS, girl I can't even. DO NOT SLEEP ON THESE SANDWICHES! Subway, Jimmy's, and Jersey's can get wrecked.“

“Service & staff was impeccable! Very friendly, was greeted upon entering. System crashed as I was checking out and the manager(I believe his name is Mack) gave me my meal for FREE!

Not to mention they had rosemary Parmesan bread. I will be going to this location from here on out! Keep up the good work guys. Superb customer service is hard to come by these days!“

“Great Food ! I love coming here every week to get me a vegetarian veggie sub sandwich because they are my favorite! Plus the guy who fixes these sandwiches does a phenomenal job every time too! So definitely a 10 out of 10 for me! My Favorite Jimmy John's Location“

“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“

“Kayla the store manager was amazing. Her patience as she’s teaching, training and managing customer order was amazing. I am so impressed, that not only will I be going back but I’ll be share with my professional network for catering opportunities in the future. Great job on your opening week, keep up the hardworking.“

“Best sandwich shop in town. Beats jersey Mike's subway etc. Love em. Their hot peppers are to die for. However allow people to order 50$ worth of food through the drive through making everyone wait for them is completely bs. Other fast food will make them pull up or place and online order! Should have a maximum on drive through!“

“I like JJ but not enough to eat it frequently. But after working nearby I get it almost everyday. What got me is how they prepare it. You get every single component in every bite. What kind of ruined it for me is most locations just stuff it with meat and you have to work your way through to the mayo, jimmy peppers etc.. but here everything is balanced. I know this is just a chain fast food shop, but wow does it make a difference and I look forward to my lunches now. Just to further support this review, last Saturday I ate the Cubano at the location near 44th and Eastern. Couldn’t eat it after couple bites, just too much meat and had to take so many bites to reach the other toppings I requested. Ordered the Cubano here today.. finished it..“

“I went in for a sub and was immediately greeted by Samantha. Throughout the time of her making my sandwich, she was very talkative asked me about my day and got me out in a timely manner. Great customer service would definitely recommend this location over others!“

“Popped in for a quick lunch, Nick greeted us with promptness and was very kind. Stephanie was the cashier at the time and she recommended the cheesecake cookie and she was right it was very good, soft and nice 10/10 service nice to see others doing there job well and with pride“

“Super good Philly sub!!!!!!!“

“Omesha!! I can't say enough about this wonderful lady. Prompt service with a smile. She kept conversation my sub was exactly how I wanted it. Its nice to see a Lady who has pride in her job. Thanks for the great experience!! This girl needs a raise“

“Absolutely amazing store!!!! I order here around a dozen times every month for my office when we get lunches for clients. We often submit large orders with substitutions and sometimes have multiple orders in one day. I can’t imagine the volume of orders they get besides us being downtown and the food still manages to get here super quickly. Every one of their employees I’ve interacted with have been very friendly and helpful as well. Not to mention the food comes out great every time. They definitely deserve recognition for all their hard work—thank you!!“

“EDIT 1/22: The manager reached out to me for details to help make it right. Therefore I'm editing my review to reflect this. Thank you!

Slowest Jimmy John’s around! Consistently takes 30+ minutes for any online order. Walk ins will get served and made while I’m waiting for an online order placed 20 mins ago. (And the app says it’s ready) No one asks what I’m waiting for or anything.“

“Went out for a bite solo, the energy in the building was great. Walked in, was greeted instantly. The team working this shift was communicating on all orders and mine was up before I knew it. Always getting the same thing. Italian sub, of course. This time I tried the chilli with it. It was.. GREAT. Over all extremely good place, amazing subs for a great price.

Ps.. thanks for the extra Cracker Bag 😁“

“Price vs serving size wasn't the best for the picklewich sandwich, basically a large pickle with meat and cheese but its exactly what you would expect. The employees were very helpful, friendly and professional. Table could use a cleaning more often, not to big of a deal since its a sandwich in a wrapper! Overall satisfied. Oh and the pickle chips are awesome!!!“

“Service here is awesome. There's this guy with a mustache that seems to be addicted to good customer service interactions. Throughout my hour stay here today he's offered to change people's orders, gave helpful constructive tips to his coworkers, and offered to move furniture for someone in a wheelchair. It helps that they have fantastic dark roast coffee. The sandwiches could be better, but I'm not complaining too much with the reasonable price that they have. The atmosphere suffers a bit from how busy the store is constantly.“

“I went to pick up my birthday sandwich from here today! I have to say out of all the Jimmy John’s I’ve been to this one right here is by far the best! Friendly courteous kind clean fresh sandwiches just exceptional service!!! Keep it up guys! This location deserves a reward! I’ll be sure to tag you on my Facebook page“

“Of all the sandwich shops I know of, I prefer Jimmy Johns the most. I think they're a tiny bit more expensive but the quality and taste improvent over other places makes it worth it. I wish there were more locations in my area to be able to eat there more often than I currently do.“

“It's very rare these days to get good customer service. So, today when I went to this Subway to get lunch and received it... I had to share. All the ladies working were so friendly! I appreciate it this day and age when people aren't so nice. Great experience and I will be back. Thank you!“

“We went here today, and the kid named Spider Man on his tag, was amazing! I have been to subway many times in my 44 years of life l, but I have never had such great service and love put into someone making my sub until today. I don't know if it was how great his customer service was or the care he put into actually making a good sub for us, but it was the best sub we have ever had. He was so amazing that we ended up tipping $5 more before we left. I highly recommend :)“

“Jimmy John's is a nice place. I dine in, i do take out, the most and occasionally delivery. Delivery used to be my choice all the time. The sandwiches i get and like can be eaten for lunch, dinner, as an early snack or a late snack. They're great at anytime. Cost varies on what you get and how you get it. And if youre a rewards member. If you're not, you should be.“

“I got carry out. I like the sandwiches. I got excellent help from the person at the window, so I ordered my sandwich online (the tricky part is knowing the address of the restaurant you're at) and saved $5! What they need to fix, badly, is the weird barnacle that juts into the left side of the exit. It's very important to swerve right and not drag your car over that odd piece of pavement.“

“Stopped here during my lunch break. Super busy. There were about 4-5 ladies working. They were SLAMMED with a lunch rush and a bunch of door dash orders at the same time. They gave such amazing customer service and stayed positive and kind the whole time. They were even training a new employee too! The lady who made my sub did not rush and took the time to make it perfect! I don’t think this subway would be running without the baddies who were working today 💯“

“The manager gave me the best ideas for my BMT. She also suggested a couple coupon apps I hadn’t heard of. I honestly felt better and happy after my time there today. I’m terrible with names. I believe her name is Sandy. She’s super cool. Thank you!“