BIGGBY COFFEE
$ • Coffee Shops, CafeAbout Biggby Coffee
Biggby Coffee Reviews
134 ratings
Share your opinion about BIGGBY COFFEE
Top notch customer service from everyone that works here! Maddie is such a sweetheart, willing to go above and beyond for the customers.
I have always loved this biggby and recommend it to anyone I know!
I have always loved this biggby and recommend it to anyone I know!
love the employees and service! they always remember us and asl about our dogs! the drinks are great too but it's the employees that really make it amazing!
Baristas are always helpful and kind! A friend and I went through the drive thru yesterday and when we got to the counter to pay, the barista told me it was on him. He had heard me saying I was having a terrible day and wanted to make my day with free coffee. It was so sweet & unexpected!
Hours
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 6AM - 8PM |
| Sunday | 7AM - 8PM |
BIGGBY COFFEE on Portage Rd by West Lake offers great coffee, with options for dietary restrictions like sugar-free caramel syrup. Service is usually fast and friendly, both through the drive-through and at the window. Many customers appreciate the top-notch customer service from the staff, who often remember regulars and even ask about their pets. However, there have been instances where the service was slow, and requests for replacements were not handled well. Some customers report rude attitudes from staff, long waits at the counter, and watered-down drinks after mistakes. On the other hand, one customer praised the staff for going above and beyond on a large 30-drink order, with all drinks ready on time and help loading them into the vehicle. The price of drinks can vary by location, with some customers noting a difference of at least $1. The location is not as big as some other Biggby's, but there is enough seating to sit down. The decor and cleanliness could be improved. Overall, it is a decent coffee shop, especially for regular customers with specific drink orders, and many recommend it to others.