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Customers` Favorites
“I randomly decided to stop here on my way back to Marshall from Kalamazoo the other day with my son. I always see it but never thought to stop. I’m so glad I did because the daily specials were cheap, the food was great, and the service was kind. Great cup of coffee as well.“
Customers` Favorites
“The staff is always very kind, my food is warm, and it’s quick. Unfortunately the unique lodge feel of this location has been lost and when you go inside more times than not the staff is spread too thin to take an order but, kiosks are a available. Not my personal favorite when going inside but drive through is efficient. Good location overall.“
Customers` Favorites
“Great place! Amazing sandwiches! was totally blown away by my Italian sandwiche!“
“Wonderful coffee shop with character. Very welcoming and kind people. AND great coffee drinks! The building is pretty cool too.“
Customers` Favorites
“I recently visited Factory Coffee - Frank Street, and it was an exceptional experience from start to finish. Factory Coffee - Frank Street offers a welcoming, modern atmosphere that makes it easy to relax, work, or catch up with friends. From the moment I walked in, the space felt thoughtfully designed, with a clean aesthetic, comfortable seating, and a warm, inviting energy.
The coffee was outstanding. Every drink was carefully prepared, rich in flavor, and consistently high in quality. Whether ordering a classic espresso, a smooth latte, or a specialty brew, the attention to detail was evident in every cup. The menu also offers a nice variety of options for different tastes, making it a great spot for both casual coffee drinkers and true enthusiasts.
The staff were friendly, professional, and attentive throughout the entire visit. They were quick to greet customers, happy to offer recommendations, and clearly passionate about delivering a great experience. Their service added a personal touch that made the visit even more enjoyable.
Beyond the coffee, the overall environment stood out. It’s a place that encourages people to stay awhile, whether working on a laptop, reading, or meeting up with others. The combination of atmosphere, quality drinks, and excellent service creates a strong sense of community.
Overall, Factory Coffee - Frank Street is a standout coffee destination that consistently delivers quality, comfort, and care. It’s the kind of place that quickly becomes a favorite local spot.
I would highly recommend it for daily coffee runs and relaxed productive work sessions anytime.“
Customers` Favorites
“The best place downtown to get coffee. amazing atmosphere with their indoor greenhouse, awesome pastries and fresh bagels made every day. They also have homemade soup often including home grown ingredients.“
Customers` Favorites
“I'm out of town and wanted to grab a coffee and breakfast before an appointment. Im so glad i stopped here. The barista was sweet and personable. I was estatic that they had vegan breakfast sandwiches. My sandwhich and latte was exactly what I needed.“
Coffee Shops • $
Customers` Favorites
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
Customers` Favorites
“This is a great place to meet up with friends and enjoy great food, coffee and friendly service.“
“The staff that were there this morning were absolutely amazing! 😍 They were working so hard busting their tails. My issue is everyone gets drinks in the am. It's one of the busiest times of the day. There were not enough staff available to keep up with the line. There were only 3 staff. As I was pulled up to the front a 4th arrived. However I suggest a minimum of 5 on staff after 630. That's when the school rush will start to arrive. Shout out to the awesome employees there this morning though! They did a great job and kept a positive attitude and didn't give up!!“
Customers` Favorites
“Thank you Chris for hanging that awesome American flag on the wall at Westnedge , and the Michigan Flag at Gull road is even better very nice“
Customers` Favorites
“Nice atmosphere to work or chat with friends. Coffee and homemade baked goods are 💯“
Customers` Favorites
“Best place too eat in Kalamazoo Breakfast , lunch. Staff is great always trying too please, food is best , changes monthly on specials I wish they were open for dinner👍❤️o“
“I was on the hunt for a coffee shop that a) makes great coffee and b) doesn't have music playing! Why does everywhere feel the need to play music? Water Street Coffee - friendly, helpful and attentive staff. The shop itself was small, nicely set up, and best of all - no music. I came, expecting to take my coffee to go, and instead sat and lingered and then had a breakfast sandwich.“
Customers` Favorites
“Only the Best place to eat in kzoo.!!!“
Coffee Shops • $
“Stopped in for a yummy snack on break today and it was delicious,I’ll definitely be back for more!!“
Customers` Favorites
“I order my coffee on the Bigby App so that I can cut my wait time down. I still have to wait inside because they never have more than one person making drinks and can never make a bagel in under 25 minutes. Ridiculous.“
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
“Amazing food and incredibly friendly workers. Everything is fresh!“
“This is THE best Biggby!!!!!!!! And trust I have been to A LOT of Biggby's all over the state!“
Customers` Favorites
“This donut shop was fairly busy during my visit, but the staff was still attentive and friendly. It’s a nice place that feels a tad old fashioned inside, but the prices were great and the donuts excellent. I got a few different types to go, and they all tasted great. The pistachio muffin was probably my favorite, but the apple crumb was also delicious. I can see why the place is so popular. It’s definitely living up to the hype.“
Customers` Favorites
“Barista Stella is amazing! So friendly and gets our order right every time! We will Definitely be back!“
Coffee Shops • $
Customers` Favorites
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
Customers` Favorites
“We popped into Bagel Beanery this morning and wow — fresh-baked bagels and coffee done right! Their selection of bagels alone? So much variety and flavor. The atmosphere felt warm, local and genuine — just the kind of spot we love highlighting. If you’re looking for a great start to your day in town, this place is a must-visit. 💙“
Customers` Favorites
“Baristas are always helpful and kind! A friend and I went through the drive thru yesterday and when we got to the counter to pay, the barista told me it was on him. He had heard me saying I was having a terrible day and wanted to make my day with free coffee. It was so sweet & unexpected!“
“great service it'll be a regular stop now“
Customers` Favorites
“I didn’t get the gentlemen’s name but great customer service by the two gentlemen taking orders. They were smiling and striking a conversation with me and my youngest son. Way to go to those two guys. Thanks for making my day. My youngest even said mom that was great customer service. Keep it up.“
Customers` Favorites
“On a business trip to Okemos, MI I stopped at this Tim Horton's along the way. I ordered an iced coffee with a couple of flavor shots. The attendant was very polite, professional and efficient. Also, that was one of the best iced coffees I've ever had.“
Customers` Favorites
“I just moved to town and always hated Dunkin until my husband convinced me to try it again. This location is my favorite, and I come here regularly now. I’ve gotten my new favorite drink at other Dunkin’s since and it’s never as good as it is here.“
Recommended
Customers` Favorites
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“Amazing coffee! My first time stopping. I will definitely go back. The owner was friendly. We had a nice conversation. I highly recommend the cookie butter latte.“