Tim Hortons
$ • Coffee Shops
Hours:
8099 Gratiot Rd, Saginaw
(989) 781-2303
About Tim Hortons
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Tim Hortons Reviews
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Went to get a dozen to share at work.
When I mentioned I just would like a dozen the girl on the speaker asked if I wanted to choose them.
I replied "well I want half Christmas trees and half regular glazed"
He attitude was AWFUL and she snapped back "you will have to give me a minute to get a box and then you can choose"
I agreed and told her to take her time. As I sat there I noticed the cat in front of me had pulled away with no order.
Over 5 minutes passed...read full review
Horrible drive thru service! Horrible!! I ordered a everything bagel, not toasted with plain cream cheese. Lady at the window hands me an everything bagel, TOASTED, with plain cream cheese. I handed it back to her. She asks the young man behind her if he toasted it. He shrugs his shoulders. They make me a new one. I'm handed an everything bagel, not toasted and with NO plain cream cheese. I hand it back to the lady at the window who gets nasty with me because they can't...read full review
Ratings
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
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Tim Hortons offers a welcoming atmosphere and excellent customer service. The staff, including the manager, is warm, sweet, and nice, taking pride in their jobs and making customers feel appreciated. The staff is also accommodating, willing to redo orders and adjust sweeteners to meet customers' needs. The restaurant serves a variety of drinks, including large Lattes. The location goes above and beyond, with the woman who typically works the drive thru being incredibly kind and sweet. She genuinely cares about her job and understands the importance of excellent customer service. They even warmed up their last honey cruller donut for a customer. Overall, Tim Hortons is a great place to visit for a satisfying cup of coffee or other treats.