Jimmy John's

$ • Sandwich Shops, Fast Food

Hours today·

About Jimmy John's

Jimmy John's is a popular fast casual restaurant known for its sandwiches and customer service. The bread used in their subs is reportedly fresher and softer than that of their competitors. Customers have praised the restaurant's delivery service, noting its quick and efficient process. The staff greets customers warmly and provides a generally pleasant experience. Food is consistently good, with many customers enjoying their sandwiches, such as the famous Jimmy John's. However, some reviews mention issues with employee communication, as some workers can be rude or unhelpful, especially when asked for a bag or specific instructions. Customers have also noted that ordering multiple subs can be tricky if instructions are not read carefully, and suggest ordering one at a time to ensure accuracy. Overall, Jimmy John's offers delicious sandwiches and a positive dining experience, but there is room for improvement in employee training and customer service.

Menu

Add a Menu
Jimmy John's Menu
Jimmy John's Menu

Customers' Favorites

Photos

Add a Photo
Jimmy John's
Jimmy John's
View All Photos

Jimmy John's Reviews

2.3
131 ratings
5
15%
4
6%
3
13%
2
8%
1
58%
Food
3.2
Atmosphere
2.7
Service
2.5

Share your opinion about Jimmy John's

So my fiancé and I walked into jimmy johns on 59 and crescent lake road the woman with the brown hair I’m sure it was the manager was very rude and publicly humiliated and belittled the cook on a custom order. She huffed and puffed and said “no you understand it now” like he was a child. Everyone in the restaurant could hear it. After I thanked him and said he did a wonderful job and to ignore her he said thank you very much as we left out the door. The unprofessionalism...read full review
Did anyone else get sick shortly after eating here on 7/6/26? This was my first time at this location, and the people were nice enough, I didn’t get my usual and opted for the special they were running because it was half the price. Maybe it was my bad choice to put cucumbers on it, but I’ve had really bad diarrhea since about nine hours later going on three days now. I don’t know if it has anything to do with the current outbreak in Michigan.
Never have the iced tea but you never know that until you already purchased a drink. Then today they tried to tell me they aren’t able to refund a drink. I’m diabetic. There’s nothing else I can drink at this terribly run location.

Read All Reviews(131)

Hours

Monday 10:30AM - 9PM
Tuesday 10:30AM - 9PM
Wednesday 10:30AM - 9PM
Thursday 10:30AM - 9PM
Friday 10:30AM - 9PM
Saturday 10:30AM - 9PM
Sunday 10:30AM - 9PM
Updated on: