Auntie Anne's
$ • Bakery, PretzelsAbout Auntie Anne's
Auntie Anne's Reviews
35 ratings
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I was given 2 vouchers for £1 off and got ripped off as the prices say it's £3.30 for a flat white coffee And £3.30 for a cuppachino but I got charged £5.60 when it should have been £4.60 for both with the prices displayed digitally in the restaurant which is against the trade description act as it states. If the price is advertised as what is charged different they have to charge you the lower price that's advertised not the price they say even if it's charged prices since...read full review
**Took long to get the food-waited about 10 minutes to get 2 pretzels, With them having 3 employees.
**While placing the order- One employee threw out pretzel bites and other stuff that were still good- nice and hot.
Wasting food why not give it to a customer for free you know. After seeing and witnessing that. I stopped going there.
-I know the time protocol/liability.- But still like, Hello
- My opinion - It felt restricted being in there- Was a little bit unclean.
**While placing the order- One employee threw out pretzel bites and other stuff that were still good- nice and hot.
Wasting food why not give it to a customer for free you know. After seeing and witnessing that. I stopped going there.
-I know the time protocol/liability.- But still like, Hello
- My opinion - It felt restricted being in there- Was a little bit unclean.
Don't get me wrong, the food is good... if you want to wait over 30 minutes for it. We sat and waited for the mini pretzel dogs to be ready for over 45 minutes, which IMO is crazy. We were the only people in the place when we ordered with only 2 orders on the board for them to do. The girl at the counter didn't even tell us there would be wait. There is absolutely no sense of urgency at this location!
Hours
| Monday | 8AM - 10PM |
| Tuesday | 8AM - 10PM |
| Wednesday | 8AM - 10PM |
| Thursday | 8AM - 10PM |
| Friday | 8AM - 11PM |
| Saturday | 8AM - 11PM |
| Sunday | Closed |
Auntie Anne's offers popular pretzels that are highly enjoyed, especially as snacks and additions to meals. Customers appreciate the friendly service, with staff like Olivia providing quick and helpful assistance, even delivering pretzels fresh from the oven. The party trays, particularly the pretzels, are a hit at events, receiving praise for their taste and presentation, with some customers recommending them highly. The Cinnabon is also noted for being heavy and delicious. However, there are concerns about pricing, with reports of being overcharged for coffee despite advertised prices, which caused disappointment. Overall, Auntie Anne's is known for tasty pretzels and good service, though shoppers should be cautious about prices.