Customers` Favorites
Customers` Favorites
“Thank you so much. Today is my youngest son's birthday and he asked if we could have Arby's.. So I grabbed the family of 4 coupon and had them times it by 3 plus 5 med. orange shakes. Pretty sure everyone had enough to eat (family of 7). And it only came to about $56. Thank you so much.“
Customers` Favorites
“I don’t usually leave reviews, but this Taco John’s absolutely deserves it! From the moment I walked in, everything was on point—the place was spotless, the staff was super friendly, and my order came out fast and fresh.
Let me just say, these were the best Potato Olés I’ve ever had—crispy, seasoned perfectly, and piping hot. The tacos were loaded and flavorful, not skimpy like some other locations I’ve been to. You can really tell the team here takes pride in what they’re doing.
Whether you’re a longtime Taco John’s fan or trying it for the first time, this location sets the bar. I’ll definitely be back!“
Customers` Favorites
“I was very impressed with the management during a stressful situation! Their cO2 busted and it being memorial weekend the fix was not going to be immediate. He remained calm even through some pretty nasty entitled adult humans acting out because they couldn't get their freeze. His customer service was exceptional. Truly something hard to find in today's world! Great job working through the problem with a positive attitude!“
Customers` Favorites
“We had a quality issue with a recent purchase, but Tyler went above and beyond to make it right. From the moment we reached out, he was professional, empathetic, and proactive. He not only resolved the issue quickly but also followed up to ensure we were completely satisfied. It’s rare to experience this level of genuine care and commitment to customer satisfaction. Tyler turned a frustrating situation into a positive one, and we're truly grateful. Exceptional service like his deserves to be recognized—thank you, Tyler!“
Customers` Favorites
“Looks like they just did a remodel. Looks very nice!!!“
“Needed to do a catering order for a work lunch on short notice. Called Jimmy John's, and the employee was incredibly accommodating and assured me they could get it done in an hour. Food was delivered on time, and the delivery driver was also very polite and friendly. Awesome customer service!“
Customers` Favorites
“always get good service and good food. using survey code gets a free whopper! i go twice a month.“
Customers` Favorites
“I botched my order at the touchscreen and they not only made it right but refunded my money without me even asking. Amy the manager is outstanding!“
Customers` Favorites
“Ran through the drive thru for a quick lunch. Both employees were incredibly kind, confirmed my order accurately, notified me of a 2 minute delay for ‘fresh fries’, and got me on my way with a thank you from both of them. Service was impeccable!“
Customers` Favorites
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“This is hands down THE BEST place to eat! I have a special needs ( Autistic, ADHD, vision impaired) grandchild and she requests this Culvers daily. We have tried others ( The St Cloud location made us leave because of her excited squeals) but the way the entire staff treats her and the rest of us when we walk through that door in Monticello is OUTSTANDING!! They can see if she's having a tough day and they go above and beyond to accommodate us. I have NEVER taken her anywhere else in Monticello that has accepted her the way Culvers staff has. They are always polite, fast and very welcoming. I don't know all of their names but Anthony and Chad are two of her favorite people. The manager is wonderful! When my bill fold got left behind she worked hard to reach out and get it back to me, she went above and beyond and I can't tell you how very much that ment to me. We don't feel like customers, we feel like family. The staff never seems crabby or like you are a burden, they really seem to enjoy their job. That speaks volumes about management. We cannot say enough good things about the staff 😃 Thank you Monticello Culvers for accepting my Granddaughter for who she is ❤️“