Starbucks Coffee Company
$ • Coffee ShopsAbout Starbucks
Customers' Favorites
Breakfast Sandwich
Egg White Wrap
Starbucks Reviews
128 ratings
Share your opinion about Starbucks Coffee Company
Blonde roast 🥰
I genuinely like this Starbucks and they have never messed up my order but lately when I go through the drive through I don’t even get a greeting or anything; example ( I went through the drive through today and a gentleman just looked like he didn’t want to be handing me my drink and handed it to me didn’t say a word and let me leave), being a former Starbucks barista I know this isn’t up to there standards or training. Great people, coffee, and store...read full review
Most of the time its a good experience but this last time was bad, needs people with better customer service skills.
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
This Starbucks Coffee Company location is known for its clean and tidy environment, despite being small inside. Customers appreciate the friendly and kind staff, with many mentioning the excellent attitude of workers like Olivia and a barista named Kk, who is praised for her sweetness and hard work. The energy of the place is described as amazing, creating a welcoming atmosphere. Most orders are made perfectly, especially when using the app for pre-ordering, ensuring drinks are ready upon arrival. The service is generally great, with staff resolving any mishaps professionally and quickly.
However, there are occasional issues with drink accuracy, particularly regarding special requests like no whip or nondairy milk. Some customers have experienced inconsistency in how drinks are made, with a few receiving whip in their drinks despite requesting otherwise. Despite these minor issues, customers find the overall experience positive and enjoyable. The cleanliness of the bathrooms adds to the overall good impression. Many customers consider this location their favorite Starbucks in Rochester and feel the staff deserves recognition for their kindness and hard work. Overall, this Starbucks provides good service, friendly staff, and a pleasant environment, making it a preferred spot for coffee lovers in the area.