Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
12 S Bemiston Ave, Clayton
(314) 202-8001
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
Just grabbed lunch from here & I get back to my office & see that I have three tiny pieces of avocado on my sandwich. The manager, Rory, was nice enough to walk to my office & bring me more! Thank you Rory!! :)
Everybody was nice and helpful the food was excellent
Menu
Hours
| Monday | 9AM - 4PM |
| Tuesday | 9AM - 4PM |
| Wednesday | 9AM - 4PM |
| Thursday | 9AM - 4PM |
| Friday | 9AM - 4PM |
| Saturday | 9AM - 4PM |
| Sunday | Closed |
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Potbelly in Clayton, MO, is well-loved for its consistent and fresh food, especially its sandwiches and chili. Customers appreciate the tasty meals and the friendly, caring staff who go above and beyond to provide good service. Casey, the delivery person, is often praised for her friendly attitude, promptness, and attention to detail, making delivery experiences enjoyable and personal. The store’s team demonstrates a strong commitment to customer satisfaction, with managers like Jay handling issues patiently and ensuring problems are resolved to the customer’s satisfaction. Many reviews mention the excellent customer service, noting that staff members like Ranyah, Suraya, and Terrie are helpful and friendly, contributing to a positive atmosphere.
The sandwiches are a highlight, with favorites like Roast Beef and other builds made to order. However, some customers have experienced issues with sandwich accuracy, mentioning that errors happen during busy times, though managers are quick to make things right. The chili is highly recommended, and the baked potato soup is praised for its quality, surpassing typical options. Overall, Potbelly offers a friendly environment with good food, attentive service, and delivery options that leave customers satisfied, despite occasional order mix-ups.