Steak 'n Shake
CLOSED$ •
4929 NW Old Pike Rd, Gladstone
Steak 'n Shake Reviews
New management really turned this location around. It used to be insanely slow to get even just a burger. Now everything is done in a timely manner, and you get excellent service when dining in.
The food was really good although I don't like the self-service for everything I preferred waitresses. We got our food quickly and the lady was nice. We would go back. It is difficult to figure out the kiosk when ordering if you haven't done it before.
Ratings
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Walked in and one employee was sitting at the front counter and was on her cell phone. The other employee, he was cleaning behind the counter speaking in Spanish. We ordered our food and sat at our table. Our food finally arrived at our table about ten minutes later. Did I mention that it was around 2:30p.m. and only 2 other people were in the restaurant. Next time we visit K. C. We will probably go to a different restaurant for lunch.