McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's in Independence, MO, is known for its friendly staff and quick drive-thru service. The food is generally hot and fresh, making it a popular choice for locals. All employees are kind and more reliable than the automated ordering system, which can be prone to errors. Customers appreciate the consistent quality and the extra time taken to ensure their orders are accurate and fresh, often making it their favorite McDonald's in the area. The staff are mostly friendly, though some customers mention concerns about homeless people hanging out nearby, which can affect the experience when sitting down with kids for lunch or dinner. One common issue is that drinks are often given without straws at the drive-thru or delivery, leading to open drinks that can spill easily. Despite these minor inconveniences, many customers prefer this location because they have never had an order wrong, even with speech difficulties, thanks to the patient and nice staff. However, visiting on Friday and Saturday nights may result in longer wait times in the drive-thru.