Customers` Favorites
Customers` Favorites
“(Correction added) The food is always delicious, and the staff courteous & professional. The fact that it's seafood means it's not the "fastest" of fast foods in terms of speed of preparation, but given how good the food is, it's worth the wait.“
Customers` Favorites
“Just ate the best burger I've EVER had here. Customer service was 10/10. Food was hot and fresh. Culvers knows what they are doing ?
Dietary restrictions: My wife needed gluten free bun. And they had a delicious option!
Wheelchair accessibility: It was wheelchair accessible ?“
Customers` Favorites
“So glad there's still a couple of these around. Classic 50's smash burger with the classic toppings. Apso Italian beef, Chicken sandwiches, tenderloin, all sorts of appetizers, and soft serves. Very fair prices, high quality beef, all around quentissential drive-in food. Window is a walk up. You park and walk into a counter, no seating.“
Customers` Favorites
“Delicious food, very friendly owners“
Customers` Favorites
“Recently my friends and I had to split a meal three ways payment wise, each order meant to feed two people, so six in total. Not only was the employee taking the order efficient, kind, and understanding, but we received our food within five minutes, all correct, and with a line filled with cars behind us. The service was beyond the exceptional.“
Customers` Favorites
“Ordered online for pickup last night. I have to say this was the best cheeseburger I have had in a very long time! Fresh hot & delicious, but the burger itself wasn’t smashed flat or packed down making it dense like other places. Fries were hot & fresh. Great meal & I will be back, thanks Five Giys!“
Customers` Favorites
“I like this place, just wish the salsa bar would make a comeback“
Customers` Favorites
“we are very disappointed that the lobby closes at 4pm. my wife and I haven't been there in a long time. perhaps some other time.“
Customers` Favorites
“loco burrito is what's up?!“
Customers` Favorites
“Great food.but the young kid at night is rude.you walk in and he rolls his eyes.he stands up front and walks back and forth.while the other employees.are working and then your food sits there that the people in the back are yelling at him to get the food out.he listens at the men's bathroom door to see if anyone is in there.he back talks manager and employees.he needs to go.very creepy.“
Customers` Favorites
“I got to experience Panchos in Independence tonight for the first time, WOW. This will be a regular stop for me for now on. Tacos are outstanding.“
“Had the burger for the first time last night. It’s great!“
Customers` Favorites
“The food here is affordable and satisfactory. I like the chicken sandwiches and curly fries. So far I haven't had any issues with our food or service here. The workers here are respectful and polite, and it is kid-friendly.
We dined in on a Tuesday evening around 6pm and it was nice and quiet.
The tables and seats are tidy, and the women's restroom is clean too, however my husband said the men's restroom was dirty.
We will be back again for some time to come if it stays this way.
Kid-friendliness: Very kid friendly. There are baby seats and a changing table in the women's restroom.“
Customers` Favorites
“Food took a bit to receive. But it was correct, hot and fresh. The cashier was patient and friendly. Was not really busy when I went there on a Saturday afternoon. The worst part for me is actually getting into the area it is located as it is almost really busy.“
Customers` Favorites
“I went thru the drive thru this evening around 930pm and was greeted by a very friendly person that made sure I was satisfied with my iced coffee. I even asked for nacho sauce at the window and was not given attitude. They even brewed fresh coffee for my drink. Awesome service awesome team member!“
Customers` Favorites
“Always good food and very fast service.“
Customers` Favorites
“Great customer service! Kind, friendly staff“
Customers` Favorites
“we are very disappointed that the lobby closes at 4pm. my wife and I haven't been there in a long time. perhaps some other time.“
Customers` Favorites
“Update: "All's well that ends better" (The Hobbit) Amazing going there the next day. The female cashier was so nice. She had a very positive message on her hoodie (two actually) and though they were understaffed, the wait gave me time to catch up on a book that concerns very recent (21st century) and older events yet concerned a 1970s/1980s theme consistent with the times that I had used to frequent A&W with Dad as a kid. The whole thing was dreamily nostalgic, the food very good and the food service person wonderful! And...you could still get glass mugs! You do have to request these though—so be sure to. <Based on 2024JUN03 visit>
This place is a complete mockery with A&w once was growing up! Totally insane no one is at the drive-thru speaker so I just drive through some and shouts wait! Then I decided to go into the dining room and an employee on a cigarette break tells me that the dining room has closed at 8:00. Then she tells me the speakers broken and we go to the window. I mean don't get me wrong I appreciated this information and that was nice that's one of the reasons I'm adding one star. Then at the drive-thru I asked about their bacon double cheeseburger she said they're out of bacon. Then she says the girls off so they can't make any burgers. So I said can I get like any burgers and she's like no the girls off and also we're out of bacon. Then it turns out this was another way of saying that A&w had closed at 8:00 and only Long John silver's was open something the employee on the cigarette break had not mentioned. I went back the next day and the line was insanely long and not moving. Again don't get me wrong I'm not really blaming the staff they're understaffed in the place is just kind of completely a rundown mass. There's an interesting picture on the wall of Long John silver's. But you know childhood memories of A&w root beer from the '70s were completely shattered! It appeared and I could be wrong about this The only way you could get root beer in a glass mug was to buy one. At least that option still existed! Allied one more star for that. I actually just gave up on A&w Root beer is a long lost dream of going there with your dad as a little kid... I guess it's just lost in the land of nostalgia now forever!“
Customers` Favorites
“We were there for the Kentucky Fried Chicken part of the restaurant, and even before I ordered, the lady working the front register let me know that due to an oven breakdown, they did not have any biscuits prepared. But she offered me extra large sides to go along with our meal to compensate for the lack of biscuits. I thought it was great customer service that they let me know up front what was going on and they had a solution to offer, and that actually worked out great for us! We ordered a 20-piece meal and waited only a few minutes for everything to be prepared and ready to go.“
Customers` Favorites
“Today Roman and I went in for a quick breakfast and unfortunately for the sweet girl that took care of us "Francesca", she was down staff. I saw her take orders at the window, take our order and also run to get the food as well. My hat is off to her as she did everything she could to make us happy. To whomever the manager was she is an incredible employee and worth her weight in gold ✨“
Customers` Favorites
“Wow! I've never been to this location as I'm not from the area, but stopped here for lunch and was pleasantly surprised! I ordered via app and was immediately responded to in the drive-thru. Food came out quick and EVERYTHING was hot & fresh! Made exactly how I ordered and I was full afterwards. Would definitely come back if I'm nearby!!“
Customers` Favorites
“5/5 as usual. One of my favorite places to eat. Can't go wrong with 5 layer burrito, crunch wraps or nacho bell grandes.I highly recommend getting the tacobell app. You get so many free things from the app by just scanning receipts!Follow me for more honest reviews!“
Customers` Favorites
“Had a young gentleman wait on me? and he was so kind and patient. Have never had anyone in a fast food restaurant be so nice and thoughtful. If I was his boss, I would give NATHAN a raise to make sure he stays. Thank you NATHAN for making my day with your kind smile and friendly service.DiannaSt Louis, MO“
Customers` Favorites
“Great customer service. I was greeted as soon as I entered along with a smile. I think now days people forget the power of a simple smile or a hello so it's nice when you run into an employee who makes sure you have a positive experience!“
Customers` Favorites
“I always go out of my way for this location, because the quality is always consistent. Friendly staff working at the drive-thru. The food was saucy, tasty, and had perfect aromatics on the steak, the steak was tender as well, seems to be higher quality beef.“
Customers` Favorites
“I will edit my review bc management and the employees at the restaurant this evening were a HUGE help!! I realized they still had my card and went up there. It was in their safe, they had no problem refunding me for what the other charged my card that was not my order so I was greatly appreciative. Not all their employees are bad! Unfortunately I got a couple bad ones that night. So they def redeemed themselves! Thank u!
Worst employees. The young girl taking orders kept having me repeat everything I said and when we got up to the window realized it’s bc she was on her phone. Then the young man taking my card was snarky and rude and when I checked my bank acct they double charged me. I will be disputing with my bank. I even told my daughter as we pulled away we will never come back to this location and they seem like the type to do something to our food .“
Customers` Favorites
“A lot of the workers are friendly and nice“
Customers` Favorites
“This mdonalds has historically been a good location. They went through an apparent slump in service the last few years, but lately when I stop by, the employees are really friendly and the fries are usually fresh. Glad things are back to normal here!
Kid-friendliness: Kid friendly
Wheelchair accessibility: Handicap ramp and seating inside.“
Customers` Favorites
“I got my son a happy meal and me a daily double. I'm so glad their daily double is back, it's my favorite burger of theirs. My only complaint today would be the sloppiness of the burger. It was loaded with mayonnaise and kept falling apart.Cashier was very friendly.“
Customers` Favorites
“The nearest LJS is almost 20 minutes away, but we all know when you have that craving for hush puppies, you’d do anything to get that fix. I did see the reviews and although they were mixed, there was one common theme: the food was amazing. And they sure did not disappoint! Yeah yeah, the wait time was pretty long, but let’s be honest, every person that left a review seemed to wait anyways bc we all love LJS! I am proud to admit that I did eat my dozen hush puppies on the way home. Well worth the trip. The staff was so nice! If they had a way to ring the bell from my car I would!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Many, many years ago" late 70s" when I first had Mugs Up. Lived in kC, Independence, Lees summit. Mugs up was a couple times a week thing. Moved away in 91, back to Ga. Everytime I go to KC, to see family and friends I also have to visit mugs Up, my favorite as well as the Pizza Fun House.“