Sam's Club Cafe
$ • Cafe
Hours:
4100 S Bolger Rd, Independence
(816) 350-1687
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My husband went this evening for an online pick up order. He had been waiting awhile and when he politely asked one of the attendants where our order was, she told him to "suck it up and quit wasting her time." If this is how your employees speak to a paying customer since 2013, then my family and I will be taking our shopping elsewhere.
Customer service is literally non existent. Especially at the fuel service. Attendant (chunky bald dude with a black eye) decided to get a huge attitude with me about a slight safety concern regarding him and his trainee! (Whom I assume was a trainee anyway.) I was told that basically my safety concern would be of the customer's issue if they got hurt and to "take my safety concern elsewhere". You got it bro. We definitely won't be renewing our membership after this!
Ratings
Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 10AM - 8PM |
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Sam's Club Cafe is a popular spot for families and individuals alike, offering tasty and affordable snacks. The service is fast and friendly, catering to the needs of kids and wheelchair users. While the pizza is a crowd favorite, some customers suggest updating the app for a smoother ordering experience. Despite occasional pricing discrepancies, the fresh and hot food keeps customers coming back for a quick and budget-friendly meal before or after shopping.