Customers` Favorites
“The soda dispenser wasn't working in the lobby on the day I was there but they were serving drinks from behind the counter. Took longer than normal to get my food and I had to go get it even though it asked for my table number when I placed the order and it was on the ticket.“
Customers` Favorites
“I just had my son's wedding rehearsal dinner there. We used the new event space. We had plenty of room, it was very cozy and comfortable. The staff was wonderful and very helpful. Especially Kathleen, she stayed in contact with me and help coordinate as needed. The food was awesome. The best chicken salad I've ever eaten for one, but everything was delicious and wonderful. I will definitely be using them again.“
“The Frozen Spicy (dirty) Chai is ridiculously good for a hot day. I literally get the same thing every time. 😁“
Customers` Favorites
“Probably the most attractively decorated bathrooms I’ve ever seen, may sound weird, especially being a prototypical male blue collar worker, but came cruising in during a good afternoon cold brew and was seriously impressed at the decor and vibe of the bathroom of all places 😂“
Customers` Favorites
“Stopped by this afternoon with a friend to grab a coffee and a bite to eat. The inside is so unique, the coffee was delicious, but the real treat was Dalton. While waiting for a salad my friend asked Dalton for some tricks and tips with making latte art as she makes her own lattes at home and has been experimenting. He asked her what type of machine she was using and then went into detail about how to use the steamer properly, how long to steam the milk depending on the type of milk you’re using, and then he whips out a fresh shot, steams some milk, and then shows us how he does it! If you’re in the area or just passing through this is definitely the spot to go!“
Customers` Favorites
“I’m visiting from Florida with my mom and we were looking for colada and found this donut place by the tracks. Let me tell you by far the best workers there and they are genuinely amazing even with having a little side talk. Best experience and also the atmosphere when you first open the door is welcoming like your going to a family friends house but you don’t anyone just warm vibes.“
Customers` Favorites
“This was my first time trying Caribou Coffee, and I'm honestly pretty impressed with it. The food and drinks are way better than any other fast food café chain I've been to, and the staff were incredibly friendly. Service was also very fast, and the interior was very nice. It would be a great place to get some remote work done. ?“
Customers` Favorites
“We have visited twice for the Babies & Brunch event. We have enjoyed both equally and are so glad to have found an indoor play space and an opportunity to get our daughter around other kiddos her age! The Babies & Brunch event is for littles 2 and under which is great and allows an easy going and low stress environment for parents since there isn’t the worry of the little ones being trampled by bigger kiddos. They have a play area designated for smaller babies, but it’s so nice they have free range of the space during these events!“
Customers` Favorites
“You guys are amazing❤️ never stop!!!“
Customers` Favorites
“The staff was friendly and appeared to know how to make the products as expected. I would say they may be too locked into process and overlook little ways to up customer service. Case in point, I I’m the only customer in the location picking up my mobile order. They know what my order is cause they asked after I stood at the mobile counter what I was waiting for. Figured out that the cup for my cold brew was placed by the dispenser and forgotten. Interestingly, they made the drink from about mid counter and rather than hand the drink to me over the counter at that time they proceeded down the counter to the mobile order pick up area, called it my name and proceed to place the drink in its designated location rather than hand it off to me directly across the counter. I will use this opportunity to again state I was the only customer in the location. A fact that I visually confirmed after witnessing this process first hand thinking maybe another customer had entered the location and this could be their drink… no one had and the conversation with me less than three minutes before that this was my drink. As a person who trains religiously in process I commend the efforts on getting the associate to recognize its importance. As someone who also has spent decades training on customer service, use this opportunity to also train on reading the room and taking advantage of the fact that the associate has already identified that the drink belongs to the only customer in the location. They have the customer’s name, and can now personalize the delivery experience by acknowledging the customer by name, handing the drink over where they’re at which at the time was near the food and use that opportunity to upsell a food item. “Hey have you tried the chocolate croissant yet? It’s one of my favorites. Particularly when I’m drinking my cold brew”
Again, functionally the staff did everything as trained and I was pleased with my service. Even the slight forgetfulness on my cup leading to a bit of a delay in getting my drink, they were apologetic and quick to resolve. Just acknowledging getting too locked into process can lessen the opportunity to enhance the customer experience and miss out on the ancillary sales“
“Today was my first time visiting scooters, I pulled in through their drive-thru and the kind girl, Danica on the microphone made sure if I had any questions she could help. I told her what I liked, what I didn’t like, and how I was feeling and she gave me some options. I ended up getting the black and white which she recommended blended and a cookie. I enjoyed the mocha and hot cookie and her service made it even better! Keep it up Danica!“
Customers` Favorites
“First time in today, had some delightful tea and waffles and the quiet atmosphere was just what we needed for our Sunday!“
“turtle lattee almost everything is great on the menu come by“
Customers` Favorites
“Great place to spend part of Christmas Day. Wonderful staff.“
“Usually their drinks are really good. I’ve ordered the new ice horchata oatmeal shaken espresso 3 times and 2 of the times it didn’t taste the horchata drink I got the first time. Then I noticed on my cup, the tag says GR BR SGR. So I inquired the workers about the drink and told them I didn’t want the brown sugar espresso. And they said my drink was the new Horchata espresso, but they said the Horchata has brown sugar and it also and it’s really similar. I will drink it, but I loved the first Horchata drink.“
“Great spot cocktails, beer, and coffee drinks. Staff are super friendly and they gave a great patio.“
Customers` Favorites
“I love Poppy’s! Their ice cream flavors are unique and I’ve always had a great experience!“
Customers` Favorites
“Scooter's Coffee offers a delightful experience with their friendly staff. The mocha and peanut butter frappe are absolute winners, packed with delicious flavors. The baristas know their craft and consistently deliver exceptional drinks. Treat yourself to a visit and savor the excellence of Scooter's Coffee.“
Customers` Favorites
“Everyone who works here is friendly and helpful. Great pastries, delicious food and drinks. However our most recent visit we were given peanut butter cake pops. They weren't labeled at all. My daughter with a peanut allergy realized it after 1 bite thank goodness and with some Benadryl she's fine. I called after to confirm flavor and was told flavors rotate and to always ask what they were. They're not obligated to label peanut products but it would be nice if they did since it's a high allergen food :( They didn't even ask if she was ok. If you have allergies I would make sure to always ask and double check here.“
Customers` Favorites
“Delicious coffee and the seasonal lattes are great! My favorites have been the lavender haze and grandma’s purse. My dogs love getting pup cups and visiting the ladies in the drive through. The biscuits and gravy and breakfast burritos are hearty and my husband’s favorite “Togo” breakfasts. the grilled cheese is an awesome deal with chips. I just wish I could get breakfast and lunch at the same time. You have to be there early if you want less common flavors like maple raised/unfilled - but I love that the glazed donuts are always BOGO free plus the mailer BOGO coupons work for any kind of donut. The parking lot is a little bit of a pain because people constantly enter the “exit only” parts in order to cut the drive through lane. If folks follow the signage then that wouldn’t be an issue. Not a lot of seating inside but going inside is best to see what’s left of the donuts and for drink choices in the cooler.“
Customers` Favorites
“My favorite Starbucks. Very friendly baristas.“
“Good place to have coffee while completing paperwork“
“HyVee catered my daughter’s wedding this last weekend and the food was phenomenal! The smoked chicken, brisket and all the sides were the best I think I’ve ever had. They also made their wedding cake and cupcakes for guests. So beautiful! They set up, bussed tables, took everything down and packed up leftovers for us. We couldn’t have asked for anything better. Thanks HyVee!“
“Always a great experience at my local Hy-Vee!!! Thank you!!!“
“I love getting my apple brown sugar blonde latte 5 extra shots no apple brown sugar 2 scoops of java chip light oat milk light soymilk light coconut milk light almond milk extra whole milk no foam extra hot Carmel drizzle mocha drizzle apple drizzle cinnamon powder cinnamon dolce powder brown butter topping no whip extra (and I mean extra) vanilla sweet cream cold foam. Everyone there is so nice they don't even mind when I watch them make the drinks I love it here.“
Customers` Favorites
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“Love this local coffeeshop! I recently had the chicken salad sandwich on a croissant and the hummingbird cake, Both were amazing!!“