Hot Box Cookies
$ • Bakery
Hours:
54 N Euclid Ave, St. Louis
(314) 571-9808
About Hot Box Cookies
Customers' Favorites
Hot Box Cookies Reviews
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Jasmine at Kirkwood location is very helpful and friendly! It's like she made these in her kitchen for family
I love your cookies.. but major customer service fail. I ordered a cookie cake for my son’s birthday this weekend. When I pull up to the location, it’s locked and no one is there on Saturday. Tried again later, still locked. No one is there and no sign posted. Called the number on the door, line is not in use for that Kirkwood posted phone number.
I had to call around to other locations and told that maybe their oven was broken??!! Didn’t inform me nor transfer my...read full review
Hot Box Cookies stole our money and will not refund it.
We placed an online order just after Christmas, for same-day pickup. When we went to pick up our order not 30 minutes later—in the middle of the day—but they were closed for no reason. No sign, door locked, nobody home we waited several minutes and knocked repeatedly. They took our order, but no one was there to give us our cookies. Now things happen, I get it, all they had to do was make it right: but they haven’t....read full review
Menu
Hours
| Monday | 8:30AM - 11PM |
| Tuesday | 8:30AM - 11PM |
| Wednesday | 8:30AM - 11PM |
| Thursday | 8:30AM - 11PM |
| Friday | 8:30AM - 12AM |
| Saturday | 9:30AM - 12AM |
| Sunday | 9:30AM - 11PM |
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Hot Box Cookies provides a delightful experience with outstanding customer service. The team, including the friendly staff at the counter, always go above and beyond to make sure customers are happy. The cookies are delicious, especially the gooey butter cookie, which is a standout favorite. Customers appreciate the patience of the staff when children are choosing cookies and note the good energy and helpfulness of team members like Mari and DJ. The store is a great place for a sweet treat and has a welcoming atmosphere. Despite some minor issues with delivery in the past, the team, including the manager Scott, works hard to ensure orders are perfect, warm, and delivered on time, making visits special for families. Hot Box Cookies remains a popular spot for those looking for tasty cookies and friendly service.