Customers` Favorites
Customers` Favorites
“I love this place! amazing food and the employees have always been pleasant. the drive thru pickup is a plus as well if you need to pick food up on lunch break.“
Customers` Favorites
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“Pros: • Great value for money. • Alot of décor & photobooth is included, if desired by the couple. • Picturesque option for onsite wedding ceremony and reception + bridal suites. • Plenty of parking room. • The Barn’s in-house catering (i.e. BBQ buffet) was delicious. • Bartenders were friendly. • Clean kitchen and bathrooms Cons: • Availability and Assistance: Kelly, the wedding coordinator, was consistently unavailable and did not provide the assistance expected for the day. For example, the couple was notified the night before their wedding that they would need to provide alcohol for the groom’s personal cocktail, which Kelly had previously stated she could take care of. Also, Kelly arrived after 11am (i.e. her arrival time - which the Bride & Groom were only informed of this on the Thursday prior at their rehearsal) and left early – leaving the bartender in charge. Despite multiple requests for help, she was not present when needed, or would retort “that’s a question for the DJ,” when asked any timing/scheduling question, which caused frustration among the couple and their families – since Kelly had repeatedly expressed to the couple that her 30+ years’ experience equipped her to confidently be their “go-to” person on their wedding day. This was simply not the case. Instead, the couple’s DJ took over as point-person/giving cues throughout the wedding reception. The couple diverted to this, because they knew that if they waited for Kelly to appear, the schedule would run behind and cause scheduling issues (i.e. cake cutting, dances, speeches, as well as photography and videography completion). • Reception Temperature Issues: During the reception, guests complained about being cold. Both mothers of the couple politely asked Kelly to adjust the thermostat. Instead of offering a solution, Kelly merely stated the current temperature, without any attempt to make the room more comfortable for the guests and only relented after the mother of the bride persisted. This was unappreciated, especially since the couple had specifically previously discussed temperature control with Kelly during their initial meeting with her when they were considering booking The Barn – to which Kelly had confidently assured them that it wouldn’t be a problem. • Sparkler Sendoff Miscommunication: A sparkler sendoff was pre-approved by Kelly, with the understanding that guests would be required to line up 15 feet (which verbally changed to 20 feet on the day) away from the building. However, once the guests were in place, they were told by staff left in charge after Kelly’s departure that guests were still too close to the venue. There was no clear "Keep Away Zone" marked. The couple would have expected the venue coordinator to be available to guide or facilitate the process from the beginning to ensure a smooth transition. • Event Setup Delays: The venue staff (1 person) was significantly behind schedule throughout the set-up process due to needing to clean-up from the wedding the day before. This delay caused unnecessary stress for the couple and added to the feeling of disorganization. Kelly had not provided the staff in charge of setup with any of the detailed information that had been provided by the couple (i.e. décor layout map, the entire day’s timeline, etc.). This resulted in the wedding party (a.k.a. groom and groomsmen) having to do the wedding coordinator’s job of making sure that everything was done and setup correctly on time. • Inadequate Venue Maintenance: o Wreaths: Wreaths were removed from the venue doors, but the adhesive hooks were left behind. The groom had to ask for them to be removed. This is a detail the wedding coordinator should have taken care of. o Wasp Nest: A large wasp nest was found in the front gable of the building, posing a safety concern. This location is between the ceremony and reception sites and directly above where the wedding party lined up. The presence of the nest disturbed both the wedding party and guests both before and during the wedding – the Bride even had to swat a wasp “