Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, BurgersAbout Dairy Queen
Customers' Favorites
Chicken Fingers
Pretzel Sticks
Ice Cream Cake
French Fries
Cheeseburger
Dairy Queen Reviews
130 ratings
Share your opinion about Dairy Queen Grill & Chill
I stop every time I am in billings food great and so is the service
I can't believe how fast and wonderful the service was!
Food was quite good as was the service. They man who was apparently the cook was out front and sneezed right on the blizzard station then just walked to the back. I've been here many times. But the bathrooms get grosser every time. Absolutely disgusting and no excuse for that. Looks like they have been cleaned in weeks . And they must have a bot responding to these reviews because the nasty bathrooms have been on these reviews for several years and the only change has been they...read full review
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 11AM - 9PM |
Dairy Queen Grill & Chill offers a mix of experiences for customers. Some visitors appreciate the friendly and helpful staff, describing the service as good and the staff as welcoming and patient, especially with kids' requests. The food and ice cream are generally consistent, fresh, and quick to arrive, making it a popular spot for those craving a treat. One reviewer highlighted that the restaurant is beautifully decorated, making it the most attractive DQ they have visited. However, not all experiences are positive. Some customers found the service lacking, especially when visiting during off-hours or after closing, with staff showing little to no interaction or assistance, which was disappointing. The cleanliness of the restaurant has also been a concern, with reports of a dirty interior, walls, decor, and bathrooms, suggesting a need for better cleaning efforts from management. Additionally, there was mention of an unpleasant smell of marijuana and a rough neighborhood surrounding the location. Despite these issues, the overall food quality remains appreciated, and the staff's friendliness keeps some customers coming back. This Dairy Queen Grill & Chill is a place with potential, but cleanliness and customer service consistency could be improved.