Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Cold Stone Creamery Reviews
Share your opinion about Cold Stone Creamery
The service was amazing here. They were attentive and super friendly. Would recommend over and over. Plus, ice cream, I mean what could be better.
The turnover must be high here. I’ve met some pleasant employees but the last month or two have only been unprofessional employees.
There’s always a nasty sewage smell.
The temperature was very hot and flies everywhere.
The music had cussing and racial slurs.
The most significant issue is the sanitation. So not only were there flies everywhere, the employee from this visit did not change gloves after handling cash and cards and immediately went...read full review
The new store manager openly and publicly states on social media that it is ok for disabled children and adults to be discriminated on treated illegally. Your ice-cream is great but I'll doubt I'll come in when you have this gem working or ever. Research who you Hire for supervisory positions in the future please.you guys have good ice cream. It just should be prepared by good people as well
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 9PM |
Cold Stone Creamery is a popular ice cream spot, known for its delicious treats and friendly employees. However, some customers have noted that the prices have increased while the portions have decreased, which can be frustrating. The staff is generally friendly and attentive, although there have been reports of inconsistent portion sizes and a lack of proper training for new employees. It is recommended to be aware of the flies that may be present in the establishment, especially around the cones that are left out in the open. On a positive note, some customers have praised the outstanding customer service they received from certain employees, such as Nolan and a blue-haired staff member, who went above and beyond to create a memorable experience.