Customers` Favorites
Customers` Favorites
“I highly recommend this establishment. You will not be disappointed.“
Customers` Favorites
“The absolute best lunch experience i have had since Covid. It is almost impossible to get a trifecta for lunch. I had the chicken, egg and potato salad with fruit plate. Every single bite was excellent. We also had a smiling and friendly waitress. ? “
Customers` Favorites
“absolutely best club sandwich you will find.“
Customers` Favorites
“This family owned, sister/woman run sandwich shop was fantastic! Simple menu, create your own options, generous portions, chewy toasted bread filled with delicious ingredients, helpful friendly staff, and homemade desserts! I didn’t have room for soup but I’ll bet it’s great too! Love that they have a 1/2 sandwich or salad or soup option at a reasonable price. They take to go orders. Pear salad was on a simple bed of lettuce but look how many pecans were on it!!“
Customers` Favorites
“Updating the review. As I said I do not mind errors but how one responds to those errors is important. The owner of Mimi's called me, apologized, and made the interaction right. He found out why my ravioli came out like it did and fixed the issue. I do trust Mimi's to take care of the customer and to deliver quality food & service.
We were told by friends that this place was great and when we ordered and picked up they were kind and engaging, BUT I ordered 70 bucks worth of food, we were having a family game night and one of my sons ordered a Caesar salad. I picked up the order and when we got home it was not there. I called and they said I could drive back and get it or on my next visit (Very Presumptuous) they would give me a free salad. They could not or would not credit my card. I ordered baked ravioli. when I opened it looked like soup and one has to swish around the pan trying to find the ravioli. One of my sons actually called it ravioli soup. The flavor was meh. SO I pay for something, drive to pick it up, its not in the order and you make the assumption , "He'll be back" and then I am supposed to tell you this story. look up my details and see if my free salad is there? I don't mind errors, but how you respond to them determines if we are coming back and Mimi's we are not coming back. Your policies or practices should benefit the customer. This did not and the ravioli was pitiful.“
Customers` Favorites
“Can’t say enough about this wonderful family owned restaurant! We eat here several times a month with family,friends,and business meetings always great food and friendly staff. Always leave full and happy 😃“
Customers` Favorites
“Food and staff is always great.“
Customers` Favorites
“Fantastic service and delicious food. we are repeat customers“
Customers` Favorites
“Unfortunately, I didn't capture any photos of our meals this busy Saturday evening. We arrived and were promptly seated after the 20 minute wait. As expected, based on the crowd, food took a little longer than usual to reach the table. The appetizer didn't arrive for almost 30 minutes after the order was placed. On the brighter side, the food was good. Best of all, our waitress, Rebecca, was absolutely amazing. She was attentive, knowledgeable, and super friendly throughout the entire meal. Probably the best service I've received at any restaurant I've visited in recent memory. Kudos to her👍🏾!“
Customers` Favorites
“Compliment for Manager Carson S. at Garden Road, Burlington, NC 27215
To Whom It May Concern,
I am writing to commend the outstanding service provided by Manager Carson S. during my recent visit to your location at Garden Road, Burlington, NC 27215. Despite my sandwich being initially incorrect, Carson promptly addressed and resolved the issue. He remained calm, cheerful, and professional throughout the entire process, all while maintaining a smile on his face.
Carson's excellent attitude and efficient problem-solving skills turned what could have been a frustrating experience into a positive one. His courteous and happy demeanor made a significant difference, and I truly appreciate his dedication to customer satisfaction.
Thank you, Carson, for your exceptional service!“
Customers` Favorites
“No play area!!! High state sanitation grade but the elimination of the play area is very disappointing. Ample parking which is very nice but this restaurant is right off the Interstate and the play area was great for kids on road trips. Great food and service.“
Customers` Favorites
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“Fresh, healthy, yummy, and satisfying! 👏🥗🥰👏“