“We came in around 9 and service was very quick! Very great hospitality from the front to our table. Britney was our server and made sure our drinks never empty and took very good care of us! Highly recommend yall! Make sure you request her next time you stop by!“
“Had a wonderful lunch while I was down in Charlotte looking at some vehicles. Staff was friendly, food was fantastic. Chili's can be hit and miss based on location and this location is 10 out of 10 they stayed on top of drinks got seated fast order takes fast and even quicker to the table. Yall go give these wonderful folks a good howdy next time ur in the area“
“After a hard day’s work, I decided to stop by Chili’s Northlake to get something to eat and just unwind. Normally, when I come here, I’ve always had a great experience, and today was no different—just a little more entertaining! 😂
The young man who waited on me, Tay, is fairly new, and I could tell he was trying his best. We all need to remember that at one point, we were all a Tay—new on the job, trying to learn everything, nervous, and hoping we didn’t mess anything up! 😂 I truly admire you, Tay. Keep going, young man. You’re doing a great job, and you WILL get it!
And I have to give a shout-out to the manager, B. I loved seeing him take the time to support and uplift Tay instead of tearing him down. He encouraged him and reminded him that eventually, he’ll get it. That says a lot about a manager and the kind of atmosphere he creates. B, keep being the manager that you are!
Now, let’s talk about the bartenders—Beans and Caroline! 😂 Those two are like a tag team, a tennis match, and a well-rehearsed dance all wrapped up in one! The communication between them was amazing, and they worked so well together behind that bar. And let me tell you… those drinks were DELICIOUS! 🍹🍸 They really make you feel like they want you to have a wonderful experience while sitting at the bar.
Restaurants are slowly losing that personal touch when it comes to customer service, but I can honestly say that Chili’s Northlake still has people who care. Today, I truly enjoyed sitting at the bar, letting my hair down, sipping my drink, and relaxing while waiting for my food.
Tay, keep learning. B, keep leading. Beans and Caroline, keep shaking those drinks and being the dynamic duo that you are! 😂
Please go support Chili’s Northlake. It’s a place where you can relax, enjoy good drinks, have quality food, and experience good customer service.
Sometimes after a long day, you just need a place to sit back, breathe, and let somebody else take care of you for a little while—and today, Chili’s Northlake did just that“
“I work just down the road, so this has become one of my favorite convenient lunch stops. The staff are always incredibly welcoming and friendly—they know me by name and usually know my order too. I’m definitely a creature of habit!
One day while I was waiting for my order, I noticed the manager, Lexi, making a point to greet everyone who came in. The next time I stopped by, she immediately recognized me and took the time to stop and say hello and ask how I was doing. That kind of personal service really stands out.
I genuinely love the staff here, and you absolutely cannot beat the Southwestern Egg Rolls. This has easily become one of my favorite go-to lunch spots.“
“We had a going away dinner for a coworker. Originally 11 people people that ended up being only 9. The staff was very accommodating, patient, and kind. We all felt so welcomed and agreed we'd come back. It really gave family vibes and the food was soooo good and hot!“
“the waiter with the dyed pink highlights and septum piercings is SO FINE go there just to see his gorgeous face. Im not even joking WHAT IS HIS NAME TELL ME OLEASE I think I'm in love with him and this just unlocked something inside me. I've had the epiphany that I fall own love with emo men immediately. my life has been changed by this beautiful man so thank you. someone drop pics of him I BEG OF YOU“