Chipotle Mexican Grill
$ • MexicanAbout Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
36 ratings
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Place was clean, music was fire. Person who helped us was Shawn, and he has a great smile and personality. Thank you!
We got there 7pm on a Tuesday. It was pretty empty.
The tables in the lobby were noticeably dirty. For 3 people it was &53, which I felt was slightly pricy. The chips were stale, it felt like they had taken a small size of old chips and topped them off with new to make a large size. Both the orders of chips we got were like that.
The queso was very thick and tasted like jarred Tostitos queso. Pretty disappointing to pay $9 for jarred queso and stale chips lol. I probably...read full review
The tables in the lobby were noticeably dirty. For 3 people it was &53, which I felt was slightly pricy. The chips were stale, it felt like they had taken a small size of old chips and topped them off with new to make a large size. Both the orders of chips we got were like that.
The queso was very thick and tasted like jarred Tostitos queso. Pretty disappointing to pay $9 for jarred queso and stale chips lol. I probably...read full review
My rice was undercooked and the food there looked a little old. The staff was nice but there was definitely a lack of urgency. I waited a few minutes before anyone greeted me - granted the place was dead so they didn’t notice I was there. Maybe a bell or alert should be on the doors so that employees in the back know when there is a customer at the front.
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill offers a mixed dining experience at its new location. Many customers appreciate the generous portions and fresh ingredients, with some praising the fajita veggies cooked to perfection. The restaurant is convenient for lunch or dinner, making it a great option for busy workdays. Most staff members are friendly and eager to help, which adds to the positive atmosphere.
However, some reviews highlight areas needing improvement. Issues such as undercooked rice and a lack of cleanliness in the dining area have been noted. Additionally, the speed of service can be a concern, especially during busy times. For instance, one customer reported long wait times due to understaffing, which left one employee handling both the register and the growing line.
While the food quality remains consistent with the Chipotle brand, the operational challenges suggest that management needs to enhance staff training and improve efficiency. Overall, this location has the potential to be a favorite, but it requires better organization and staffing to ensure a smoother customer experience.