Panera Bread - 737 9th St #200

737 9th St #200, Durham
(919) 286-0002


Take-Out/Delivery Options


Reviews for Panera Bread

This is the first Panera I've been to that wasn't clean. I'm not talking about occasional dirt. I'm talking about the walls in the bathroom stalls being dirty, visible dirt on top of the paper towel dispenser, crumbs behind the seat cushions, and greasy tile floor in the main dining area. These conditions could be understood if it was late in the day. However it was before 8 am. My order took 45 minutes due to staff miscommunication and another sandwich had to be remade due full review

Disappointing after finding out they discontinued the potato soup. I would specifically have Panera for lunch on Monday and Wednesday since those are the only two days they have that soup. I realize things change, but what I don't comprehend is why change something that isn't broke? So unfortunate to have lost a dedicated customer.

AWFUL EXPERIENCE and adding insult to injury, returned to restaurant on cold, rainy night, spoke to Manager on duty about missing items from the order and was met with blank stare. They provided two missing items, lrg MAC n Cheese and baguette but had no response, and didn’t offer to rectify or provide the missing extras ordered and paid for! Unreal.

More Reviews(92)


Monday 6AM - 9:30PM
Tuesday 6AM - 9:30PM
Wednesday 6AM - 9:30PM
Thursday 6AM - 9:30PM
Friday 6AM - 9:30PM
Saturday 6:30AM - 9:30PM
Sunday 7AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.