“This location at 404 Western Blvd has some of the nicest people in Jacksonville NC out of all of the McDonalds. We drove out of our way to come here for my son who has severe autism and only eats French fries. They always accommodate us when we show up a little early before the 11am time that lunch starts and they always make fries. We try to come at 11 on the weekends but we have special needs baseball at 9am and sometimes we are finished earlier than 11. He does not understand times but these people always make them whether it’s 10:50 or 11:05. Thank you for being understanding and kind. It goes a long way in this world for my boy and many like him.“
“OMG We are thoroughly impressed with the complete 360 this McDonald's has taken in the last 6 months. 6 months ago it was literally the worst McDonald's in Jacksonville, serving cold food to the overnight shift cussing customers out and throwing stuff at us. Now we have been twice in one week and the staff is kind and courteous and efficient providing speedy service and hot, fresh food. Good job“
“I'm really wanting to give 5 stars to McDonald's. I'm sitting down inside waiting for my food. Of the three options given, the atmosphere, it's ok. The music is not good. I like using the wifi. though. The wait time is a bit long. They're all working in the drive-through.“
“Ordered my food from the drive thru while it was busy, nice gentleman asked me to park while they were getting my order ready. Food came fast and the good service and niceness from phoenix was amazing and the food was still hot and delicious when I got home.“
“My daughter once again when. To work and was super busy and overwhelmed why the manager when back to there office during g this time not to do something important but to get away from how busy it was please hire leaders not people that fall under pressure I know it's hard but at least put your best food forward“
“I came to McDonald's durning rush hour for breakfast. When I entered the restaurant it appeared clean and very well lite. I sat at table 125 and used the McDonald's App to order my food. The app was easy to use. Once I placed my order, I started the stop watch, and I received my food in 3 minutes and 57 seconds. The female server was extremely polite with a smile to boot. The was hot and delicious.“