McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours today·

About McDonald's

McDonald's is a popular fast-food restaurant that offers a variety of meals, including the double cheese burger meal. Some customers have experienced quick and efficient service, often receiving their orders in under 4 minutes, while others have reported longer wait times. The restaurant's cleanliness and lighting have received praise, with some comments about the food area being splattered with creamer and sugar, which can make it look unsanitary. Staff members are generally friendly and polite, with one employee earning special mention for providing excellent customer service and making a perfect ice coffee. However, there have been issues with inconsistent service, such as requests not always being fulfilled, and problems with the menu board, which was sometimes broken or off, forcing customers to look up the menu on their phones. Some food items, like fries, have been reported to be overcooked or prepared in old oil, resulting in a chewy texture and darker color. Overall, the staff’s politeness and effort stand out, but there are areas for improvement, especially regarding service consistency and maintaining the cleanliness of the coffee area.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

3
265 ratings
5
29%
4
8%
3
7%
2
14%
1
42%
Food
3.2
Atmosphere
3.0
Service
3.1

Share your opinion about McDonald's

This McDonald’s was a disappointing experience. While the food is familiar and convenient, this visit fell short of expectations.

The biggest issues were with the overall service and consistency. Orders need to be checked more carefully, and there needs to be more attention given to making sure customers receive what they actually ordered. When people are paying for a meal, they should not have to double-check everything before leaving or worry about missing items.

The...read full review
The staff here is always so kind. The food is hot and well seasoned. Service is great. Hands down, this is the best McDonald’s in Jacksonville.
Everyone was so friendly and helpful.

Read All Reviews(265)

Hours

Monday 5:30AM - 11PM
Tuesday 5:30AM - 11PM
Wednesday 5:30AM - 11PM
Thursday 5:30AM - 11PM
Friday 5:30AM - 11PM
Saturday 5:30AM - 11PM
Sunday 5:30AM - 11PM
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