Popeyes Louisiana Kitchen
CLOSED$ •
About Popeyes Louisiana Kitchen
Popeyes Louisiana Kitchen Reviews
Your rating would be higher if customer service was better! Staff opens windows, hands the food to the customer, and don’t say one word throughout the whole transaction of taking your money, giving you your food, giving you your card/change back, or anything. Customer service is everything! If it’s off, it changes the entire rating!
I went yesterday around maybe 6pm. All the food was hot and fresh. Red beans & rice wasn't hard and it was very flavorful. Chicken was sooo good and crunchy. They accommodated everything I needed for the food and also gave us coupons! Customer service was great! Best popeyes I've had in a minute!
Whoever owns this franchise restaurant should be ashamed. The staff are extremely disrespectful/lazy/rude, the restaurant is always out of everything and it takes FOREVER to DoorDash an order even when the restaurant has ample time to prepare the meal before the dasher arrives. I can’t imagine how this location even profits at this point.
Popeyes Louisiana Kitchen is a popular restaurant known for its flavorful chicken, including the mild spicy variety. The menu also offers classic Southern sides like red beans and rice, mashed potatoes and gravy, and corn on the cob. The restaurant has recently expanded to the Concord/Kannapolis area, but customers have reported some inconsistencies with service and order fulfillment.
Customers appreciate the restaurant's welcoming atmosphere and ample parking. The chicken is considered worth the drive, with one customer traveling 15 miles to satisfy their craving. However, the overall quality and availability of menu items have been inconsistent.
Despite the challenges, the store manager has been noted for providing great customer service, often being the only staff member on duty during busy periods. Customers have praised the manager's efforts to accommodate their needs and provide a positive experience.