McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
1101 W Roosevelt Blvd, Monroe
(704) 289-4978
Customers' Favorites
McDonald's Reviews
The app and late night frustrated drive thru employees don't mix. Ordered online for walk in up, doors locked. Sit in drive thru just for her to say we can't give you the food you paid for and is ready you have come back tomorrow or go online to file a complaint ?. So if you like McDonald's go in the day, the night shift making tik toks and doing homework or just following rules
I don't know the manager on duty at the time, but 2/28/24 about 4:30 I had possibly the worst service ever at the drive-thru. I had ordered ahead using the mobile app. When I pulled up and provided my order number, the order-taker told me it was not valid. After much back and forth, she said I should just order again. When I asked how to get a refund for the meal I had prepaid, she told me to pull up to the window. I showed her my order on my phone screen and I was told that I...read full review
Ratings
Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
This McDonald’s seems okay during the day, but the late night drive thru is always backed up and moves slow as molasses. Once I waited in line for 30 minutes on a DoorDash order just for them to tell me the item was out of stock. Tonight, I waited 40 minutes. I guess they are understaffed, so it’s not really the employees’ fault, but for a restaurant that boasts the gold standard of “fast food” service, this is pretty unacceptable. You’d be served faster at a sit down...read full review