“It may look like one from the outside, but this is not another hole-in-the-wall strip Chinese restaurant. This place is great. The food is far from your typical Chinese takeout, the decor is fine, and the service is plentiful and friendly. Who could as for more? It will be a regular for us.“
“JUST GOT THE BEAST SUB!!! IT WAS GREAT AND VERY FRESH!!!!! GOD BLESS THE YOUNG LADY WORKING IN THERE ...SHE WAS NICE AND VERY POLITE!!!! THE SUB SHE MADE ME WAS A 10/10 AND 5 STARS!!!!!???????☝️☝️☝️???⭐️⭐️⭐️⭐️⭐️....I WILL DEFINITELY BE GOING BACK TO GET ANOTHER SUB !!!!!???☝️☝️???????⭐️⭐️⭐️⭐️⭐️????????????????“
“I went in today to pick up food for a few people at work and the manager on shift was so nice and helpful! they were very busy and despite me having multiple people to order for she made all our sandwiches fast and perfect! I'm not sure of her name but she was super sweet and working all by herself! She definitely deserves a raise for how well she handled everything while I was there! I felt so bad that she was working on her own but she was doing an amazing job considering. hopefully this place can get some new people hired soon!“
“Placed a significant order (150 boxed luncles) for a conference hosted by a large international corporation. This Subway business is easy to work with and they deliver what they promise, when they promise! Shoutout to Lawrence the Manager! Will definitely use this Subway again and recommend to others!“
“My wife and I have been going to subway for years and this was by far the most pleasant experience we have had. Shoutout to Kim for being so kind and detailed as she made our sandwiches. When we walked up to order, there was a sign that said they were out of a few ingredients, but Kim went above and beyond to help us forget that we couldn’t order our first choice of sandwiches. We wish that every subway had a Kim and will be stopping by at this location next time we visit Wilmington!“
“Very clean and friendly Subway! The staff was great and the food was delicious! I wish this area had a Subway with a drive thru! It's difficult to go inside places with a baby!! However, it's worth it to avoid fast food! Yum!“
“Jack Is the most careful worker I ever? he made me feel comforpaul. He's a fast worker and he is so polite. Me andMy kids Love him he was sitting there talking to my kids. He made us so very comfortable. I love coming in when he's working.He never screwed up on my food is always on point me and my family just loves him He always has a smile on his face.“
“I do have to say...I love great customer service. We ordered grub hub and they were running late past the time subway closed. Someone (I wish I could remember her name) stayed and made sure they could get our food to get delivered. She could have closed and canceled the order but she went above and beyond for us. Thank you!“
“Owen is cool. He gave me a fist bump and a kiss. He made the sandwich so elegantly and skillful. A man came in with a gun and asked for all the money in the register, Owen promptly backflipped over the counter and kicked him in the balls, my day was saved. Owen is a true patriot.“
“This place been my spot since I moved here 10 years ago and today I came in for the first in few months and it’s still the spot thumbs up to “JASON” even tho my girls order was all over the place hahaha he took care of my order in Pleasantly fashion he’s the man I will make this permanently my spot recommend this spot over any location in the port city 10/10 thanks you again Jason.“
“I ordered a sub through app it said it would be ready 6:55 I came at 6:57 employee was closing store everything was put away. Told me the order didn’t come through but since my card was charged for it he proceeded to make my sub was in a great mood the entire time despite the inconvenience this caused him & was just so sweet!! Very awesome customer service!!!“
“I tried the chicken bacon ranch melt, and my brother had the Buffalo chicken footlong. The melt was very good, I'd give it 4/5 stars, and the only reason I don't give it a perfect score, is because the cheese wasn't freshly melted and hot. If it were, I'd rate it 5/5. My brother loved his Buffalo chicken footlong. It got devoured in less than 5 minutes.“
“So I came in about 3 weeks ago and it’s a new staff,when I say excellent customer service. I told the “newly hired” manager that I will make sure I would come back to visit her,and when I walked in she remembered and gave the biggest smile ever. Such a wonderful crew on my visit for today. Laura,Lexis and the young man with the brown eyes was simply amazing as they took each persons order,within a timely manner. I give them all 5 plus stars as this location has gotten waaaaay better starting with the customer service.“