Domino's Pizza in Winston Salem

“I had a really great experience at Domino’s, and I honestly wanted to take the time to recognize the excellent customer service I received. From the moment I walked in, the atmosphere was welcoming and organized, and everything seemed to be running smoothly. What really stood out, though, was John. He was an amazing help throughout the entire process. He greeted me with a positive attitude, was very patient while answering my questions, and made sure my order was exactly how I wanted it.

It’s not every day you come across someone who genuinely seems to care about making sure customers have a good experience, but John definitely did. He went above and beyond to be polite, professional, and attentive, which made a big difference. My food came out fresh, hot, and exactly on time, and the whole interaction just felt easy and pleasant.

Because of the great service I received, I’ll absolutely be coming back again. Employees like John are a big reason why places keep loyal customers, and he truly deserves recognition for the effort he puts into his job. Overall, it was a very positive experience, and I left impressed and satisfied.“

“I came in tonight to pick up an online order and while waiting another customer was very rude to the manager. She was unhappy because she felt her pizza was burnt. The manager asked if she would like a refund or a remake, and the lady immediately caught an attitude and demanded refund and a new pizza. The manager explained that she can only do a refund or give a remake, and a lady proceeded to have the most nastiest attitude, cursing at her, belittling her calling her names. The manager asked the lady to please leave her store and when she refused, she still continued to be little talk, very nasty and yell as a lady even jumped at her and then accuse the manager of jumping back at her when she was walking around to open the door to let her out. I order from this location all the time and I have never had a problem with my order or with the customer service. That lady is probably going to call in and try to say that the manager was wrong when she was not kudos to her for standing up for herself and her store. She was very busy and seemed understaffed, but she was still taking her time efficiently making pizza hopefully if the other lady sends in a review, I hope you take the side of your manager as you should.“

“It is always a pleasure ordering from the Dominos in Wallburg 💕I have a very specific order that includes light sauce with extra toppings and because of this I have had many orders from different stores end up wrong. Denton always makes sure my order is correct! He always perfects my pizza by putting the exact amount of sauce I need for it to be light as well as giving me enough of my “extra” toppings! On top of that, when I pick up my order Denton always greets me right when I walk in the door and asks me how I am doing! He always shows interest in all of his customers’ lives. I have experienced Denton’s interaction with another customer who was given their order wrong and Denton immediately apologized and remade their pizza so the customer didn’t have to wait any longer! He even made a point one day when he was refilling the fridge to turn every bottle perfectly forward because he genuinely cares that the store look it’s best for the customers. Not only does Denton care about the customers, he cares a lot for his coworkers as well. I have witnessed him teaching a new coworker how to make a pizza during their busy hours and Denton showed patience and kindness to them. When so many people easily get frustrated and make you feel bad, he doesn’t. I can tell Denton has tons of experience and makes sure he always does a great job for himself, the team, and the customers! He is a true asset to Wallburg and I hope he never leaves! My family thanks him for his service 🩷“

“This place is amazing!! I recommend anyone who wants reliable, sweet, and friendly service come here! The sweetest young man works at the front register and he is always happy to see a customer satisfied his name is Ethan he said! Come give this place a try!“

“We order from the Domino’s off of peters Creek near the Food Lion a couple of times a week the app is super easy to use. You accumulate points to be able to get free items, including pizzas, loaded, tater tots, dipping sauce and many more.“

“I was depressed today, haven’t really eaten in three days and knew I needed something on my stomach before I started drinking. Pizza was perfect. Just watching Superman and trying to calm down. Thanks for the pizza Dominos. Also, yes, I gave Doggo a slice.“

“I've probably ordered pizza here a thousand times, and a couple dozen I've ordered their Philly Cheesesteak sandwich. Today was the first time they got my order wrong -- shipping a box with cheesy bread bites instead of the sandwich. I called on the phone and while I did initially get an AI answering service it very promptly forwarded me to actual humans who were very polite and offered their apologies as well as offered to either fix the order or get me a credit for next time. Given how rare it is that I have such issues with this place in the first place, that's exactly the response I want. I should also mention that they've not once ignored my instruction to leave the tomato sauce off the pizza -- tomatoes give me migraines -- whereas other pizza places seem to screw that up more often than not.

Dietary restrictions: I always order my pizza with no tomato sauce, because tomatoes seem to be a trigger for my migraines. While I've had trouble with other pizza places either ignoring this instruction or putting the tomato sauce on *then* seeing the instruction and trying halfheartedly to scrape it off but not doing a very good job, this Domino's has always gotten it right, and I really appreciate that.“