“So this is kind of a late review, but I also think its necessary. It was Halloween night and things were crazy and it was a huge rush, however, I think the staff at this location handled it well I liked how the district manager and the manager from another store came in and fixed the situation. There was another guy who was a delivery driver and diffused the situation at hand, and also helped as well.
I honestly think that the younger people that are hired there and were working the window and the front that night, definitely need more training when it comes to customer satisfaction, and resolving problems with customers.
But overall, I think it was good and things went well. I got my pizza and I went home so for that thank you.“
“What a hidden gem of a location, as I was traveling down Randleman Road and GPS, I never even would’ve thought that there was a Domino’s Pizza down into Randleman Rd this far.... I kept driving and driving and finally I spotted this tucked away place, all alone, quiet and neat.. walked in and SMILES GALORE.. GREETING in unison.. Customer service is awesome and Top Notch. Very neat and clean restaurant, I’m very pleased to say that the customer service was very engaging , each employee gave a warm greeting..when I walked in Cashier/ Manager had a very happy smile and greeted me almost immediately and offered me many specials to choose from.This is my NEW DOMINOES location! Thanks for great customer service! My Extravaganza Pizza was Perfectly made!“
“Sunday’s crew had my order ready and waiting for me within the time frame their website had predicted. If you haven’t tried their Hawaiian, and you like pineapple, ham, bacon, green peppers, and cheese you should give this a try - it was delicious! Thank you.“
“I order from this dominoes nearly every Friday for work and they always have the order ready so quickly and the customer service has been great. I accidentally used an expired card once and they were very patient and helpful. Only once ever has my order been wrong and they went above and beyond to fix it and comped me a pizza. They really have it together“
“Order was delivered fast probably within 20 minutes or less, pizzas were hot and fresh they did put extra cheese like I requested, stuffed crust was really good also and the bread bites were nice and hot with a good amount of seasoning and crunchy edges, probably my best order from this location keep up the good work yall thank you.“
“i ordered a couple of pizzas for me and my son on 7/14. its a month later and i still think about how good that pizza was!! thats coming from someone who worked in the pizza business for 15 years and the best pizza ive ever had except one ive made myself lol give those guys a raise!!!“
“One of the better Domino's to pick up from especially when you pre-order on the app. The food was ready and hot and made exactly as I asked for it. Often times when I get my pizza is well done at other restaurants even at other Domino's they tend to burn the crust or skimp out on the toppings. The New Garden location seems to never have that issue so the consistency is why I will go here even though there is a closer Domino's to my apartment.“
“My delivery order last night took a little longer than usual, which was fine, I wasn't in a rush or anything and didn't complain.
Received an e-mail from this location today that said the delivery time was unacceptable and offered a free future order to make up for it. Which was completely unnecessary but I'm really impressed that they made that decision even when no complaint was submitted. 10/10 customer service.“
“I always order from this Domino's .. Only a couple times was my pizza not right... But they always make it right... Only once I got an attitude... But for the most they are very nice with great customer service... I've been ordering from here for the last 3/4 years... They do owe me a bread bites but I haven't asked for it....“
“They initially gave us the wrong pizza. In the parking lot we opened it to eat a slice on the way home and realized the mistake and took it back in. The staff apologized, made the correct pizza for us STAT, and let us keep the other pizza for our troubles. Both pizzas were great!!! (Author Robert Hodge)“
“Very friendly staff, was welcomed by the whole staff as soon as I walked through the door very professional and tidy and pizza was hot and fresh will definitely be going back to this location!! I've been to other Domino's and this one is by far the best service I have received with this company!!
Definitely recommend I went in the morning after ordering online and everything was Perfect❣️“