“Never order after 5PM, if you want to eat by 6PM, this was my fault though and not there's, every thing was still hot, I have no complaints against them, I will just remember the traffic next time I order, and make the call early in the “
“We stopped ordering from here as of today. We live within 5 minutes of the store. Our pizza time was approaching 1 hour. We called the store and the guy who answered the phone was unsympathetic and stated that the driver must have had other orders on the way. Cool. We tip well, usually $7 to $10 because it is difficult work. However, no call from the driver or the store after 45 minutes. What is bad is that the person we spoke to couldn't care less. We have been ordering from them over 8 years. Bad service and no way of making it right or telling us an update or letting us know when the driver would arrive. I really hope that other customers Are not treated like numbers. We all are real people calling for decent service and food and paying a premium. We deserve good service.Vote with your money. It is the only thing big companies understand.Revised. The next 2 deliveries were great. Upped from 3 stars to 5. No follow up from management or store manager. I did put in a review that requested follow up.“
“I had to call into the store as my iPad wasn’t helping me. Jaylin was excellent…..a person I had talked to a week or two ago who was as kind and helpful as any customer service person I have dealt with in a long time! Thanks for helping Jaylin…and in such a nice way! Linda L“
“I have only lived in Winston Salem for four months. First time ordering pizza from Pappa John's. I am very satisfied and will keep them in mind for future orders.One thing I ordered was BBQ wings. They were sooo good and covered in a very generous amount of BBQ sauce.“
“This review is just for this location, not for Papa John's as a company, nor the app (which sucks). I've had issues with the app bugging and glitching multiple times and they always fix my order without question. They're always very friendly over the phone. They have also always been super fast on delivery.“