McDonald's in Omaha

“I was pleasantly surprised! The staff are friendly, the lady at the counter asked if I needed a drink carrier, while handing me my packs of cookies which were super fresh and I didn't even request them to be! ??Thank you guys, keep it up!!“

“I Don't think I've ever been to a location that has friendlier and exceptionally kind staff than this. Every. Single. Time. They are all genuinely kind and happy to be there and I wanted to recognize that. Today especially, Jayla was next level thoughtful.To Jayla, thank you! Seriously. I can tell that you are sincerely kind and you have a bigger impact than you may think. I've had a rough few weeks and you are the bright spot to remind me that people are still good. With gratitude, I hope you know how amazing you are!“

“I had not been inside a McDonald's in a few years. Everything seems to be streamlined to using kiosks to order & pay for your food. I had a bit of trouble finding what I wanted, & would guess that some older folks would have troubles too. I chose to pay with cash & had to wait a while for someone to help me. They bring everything out to you on a tray. You only have to get ketchup packets or a refill of your drink. The table area was very clean & tidy.

Parking: Super busy during lunch hour.“

“We really liked this McDonald's! It was clean & the employees were all very nice. It was comfortable with cushioned seats. The food came out just as I had ordered with customizations. I would definitely recommend this location at 13708 Q St in Omaha.“

“We are really satisfied with the service here at McDonald’s. Tiana is an excellent manager. there are so many other McDonald’s restaurant could take her advice. She’s very kind and sweet. She looks around for anything and everything that’s out of place and she corrects it. We only come to this McDonald’s in Elkhorn because of this reason and because of people like Tiana.“

“We had visited this location on 7-15-2024,I was very impressed of how friendly the staff was and how one of the workers Alven,was nice and helped us at the kiosk because we were having some issues,he was nice about it and did excellent service.the restaurant was very clean and the food was hot and tasted good.“

“Hit drive thru late. Told to go to 1st window but nobody there to take my money, waited a bit and went to the next window. Got my food and told to have a nice night, asked that guy if they would like me to pay. Told him nobody around the other window so have him my card and paid. I'm not the guy to drive off without paying, but it's also not necessarily my job to make sure you are doing yours. Food was expected McDonald's quality, hot and fresh and tasty.“

“I ordered breakfast food and it was fine but my friend went through the drive-thru at this location a couple days later someone had taken a bite out of it! She did go back and they replaced the sandwich but I think they should have given her a free sandwiches in addition to that“

“So OZEMPIC/WEGOVY has RUINED McDonald's for me. No more free fry Fridays. No more McDonald's only formula Coca-Cola I could get anywhere on Earth to feel at home. Lost 30 lbs in a month. #supersizeme
And this location messed up my order.“

“The employees @ this particular location are outstanding, in my opinion :) They're always super friendly, provide great customer service and the food is always on point! I use the mobile app to order ahead & it's always hot, fresh & ready when I get there.“

“23:52 CST. This staff is knocking it out of the park

Vegetarian options: Lettuce cheese tomatoes onions

Dietary restrictions: Order it without the bun

Parking: Johnny Depp can safely park a boat here

Kid-friendliness: There's not a Play place anymore but the kids can get their grub on

Wheelchair accessibility: Cripple friendly“

“This is the only McDonald's left that I'm aware of that still has the jungle gym area inside for kids to play in. So it's a go too when I have my little ones. Some of the staff here is really nice and some of the staff here is average at best. The food is usually fresh at this location.“

“My son absolutely loves fries from Mcdonald's and so after a few errands I took him over. On 12/27 I had an amazing experience with Asia! From the time I was greeted until I met her with a smile at the window full of energy and joy. Asia was patient, kind, caring, and helpful. Ordering with a child can be stressful but she was truly amazing and made the visit memorable for my son and I. Keep up the good work, Asia!“

“This McDonald's is located in NW Omaha just Southwest of 168th St and West Maple. Very nice and clean, including the restrooms 🚻 👌. Basically the standard McDonald's menu items 👌. Friendly and helpful staff 👍 very courteous 😉 . The only slight drawback is access. But well worth the little extra maneuvering 🚗 Today I tried the $5 value meal 😋 👌 🍔🐔🍟🥤 it will fill you up 👍😉 plenty of parking available and wheelchair ♿️ accessible ramp👨‍🦽👩‍🦽“

“Been going here for years as I’m in healthcare of that area

The manager (Brandon) is always pleasant and professional

Along with the nice staff is a gal named (Special !)

Thanks for all you do; and do it RIGHT !

Clean, chill restaurant!“

“Great McDonald's in the Omaha area. Fast service. Good food. Clean place. The only observation I have is that the ceiling who is leaking after a lot of rain in Omaha the last few days. Otherwise good place to be for quick breakfast or lunch.“

“I walked into the store to order. I immediately felt welcomed. The employees on first shift (9-5-24) @ 10:30am were very positive, happy, upbeat and willing to help. Everyone had a smile on their face. The manager did a great job and keeping his employees going and in a posivite environment. His engry he have off was incredible. He really made my day just by being so generous and positive.“

“How a McDonald’s is supposed to be! Food and drinks are always consistent and delicious (other McDonald’s close to me the sweet tea isn’t good half the time).Staff is awesome and always clean inside!Thank you 108th and Maple Mickey D’s!“

“I went during lunch rush.I dinner in. My food was bought directly to my table,fast and hot 🔥. My only small issue was it took the cashier a few extra seconds to find my value combo meal. The bathroom was clean and the store was
In great shape. Overall I was happy with the visit and will return again.“

“This review is towards the staff I have been going every morning for the past year usually for my morning coffee , and every morning is excellent 👌 service always friendly and they greets you with a good morning and have nice day, this has to be my go to location“

“Absolutely stunning restraunt prices are great and the burgers are amazing! I was accidentally given a wrong burger which is fine but it was replaced with a McCracken and I was able to keep the burger. Hear me out. I am highly autistic and they treated me fantastically. There was lots of pee on the bathroom floor but this was made up by the amazing service of the workers. There were a few people here eating some sort of mushroom which was offered and I enjoyed and somehow after consuming it my burger started talking to me“

“This was a busy Saturday night right at dinner time and despite the rush in drive thru the chicken taking orders and working the window was the BEST! Wish I knew her name bc she had the line moving fast, food was fresh and correct, and efficient!“

“Don't bother asking anyone that works there anything about the Mobile App! Had issues trying to pay on the app with 3 different cards that I knew could cover it. Place the same order except I wasn't getting my large french fries for free. Was told to give a code and they could ring up the order at the window. Got up to the window and asked where the code was but the lady at the window wasn't sure and the manager came over and he didn't know either. So I ended up paying full price for the fries.“