17 Best Ice Cream Shops near Chester

“PEANUT ALLERGY FAMILY!! Let me start off by saying I love love loved the ice cream here from day 1. The staff is wonderful and super attentive, but last night was above and beyond. I went for dessert with my oldest son and wanted to bring some back for my 8 month old to share with me. We just discovered my 8 month old has a peanut allergy and we aren’t sure what other nuts he might be allergic to yet. I told the staff all of this. The gentleman who made my order went ABOVE AND BEYOND to make sure that ice cream was safe to share with him (of course I know there are no guarantees when you are eating out). I can’t tell you how much that meant to me since allergies like this are new to my family and I. I cannot thank them enough!! They gained a customer for life.“

“A must try especially if you are near Dover, NJ. Wonderful ice cream selection-coconut & mango were enjoyed today...best around! Took a pint of coconut home, difficult to find. Friendly & attentive customer service! Family owned & opearting business-seating indoor and outdoor! Great experience-we'll definitely be back! Encourage all to check Dover Scoops and Brews out!“

“If you’re looking for the best ice cream in Morris County, look no further! Sundaes ice cream is delicious, and there is a flavor for everyone! The owners are super nice and generous, too!“

“Have been a customer for 40 years. Great owner and staff, good food, friendly atmosphere. What else is there to say?“

“Hands down the best ice cream I’ve ever had! I’ve been out of the area for over a year and was just checking to see about getting some shipped to Florida, but it doesn’t seem so! I’m a Grahamsterdam and Chocolate Cake girl. Must try this place if you’re in North Jersey — so, so good!“

“Absolutely the best ice cream place I’ve ever had in my life…“

“Loved ordering via the mobile app. My walk in and out time was less than 1 minute. Customer service was great & quick. Will definitely recommend for anyone who’s on the run looking to grab and go. I ordered: Dirty Cake, peanut butter ft. Reese’s Pieces & THE BLUE MONSTER Ft. Chips Ahoy ???“

“First of all, yum, secondly-they are so nice! The staff is super helpful and nice! Third of all-they have dog treats! Anytime I'm walking a dog by there and it's open I stop in to get the doggie a treat. Always, always, wonderful. Love this place!“

“Love their custard but they really need to give the customer what they pay for. $5 for a large and they fill it like it's a small. My second issue with this place; consistency is key.“

“Updated Review
Response after speaking with the owner:
I received a phone call from the New Owners and the gentleman was very nice and apologetic. I have returned to the store and so far so good. Christian especially has gone beyond what I consider excellent customer service. This young man I see nothing but success in which ever career he chooses in his life. The owners are very fortunate to have an employee like Christian. He definitely is management material. I give the owners and especially Christian 6 stars along with some of the new employees.

Original Review
I wish I was able to leave a review without having to press 1 star. I have spent a nice amount of money at this store including leaving decent tips. I have done nothing but give good advice to young kids that either it's their first job or never worked in the food industry. Asking an employee to wipe the ice cream container or please fill the triple pint up all the way since it's so expensive $21 plus including extra toppings. Tonight and this past weekend again I did not get what i ordered through door dash. So I had enough and i called the store to voice my complaint, Instead I am accused of harassing employees by Avery the young manager. Talk about bad customer service especially from the Manager. He did nothing but defend himself along with the young kids that work there. All I asked for is to give me what I paid for and I would bring the container in to show him the next day. Avery swore the order was correct and that his employees get nothing but complaints about me harassing the employees. This is new to me. Asking the employee to fill the container up and please just wipe the outside of the container before putting it in a bag that's harassment when the employees should know better. Many times I have been kind and tipped well. It's definitely hurtful to be accused of harassment. I would like a phone call from the manager which I requested Avery to have him call me. So let's see if Avery gives the owner the message. If not he lost a good customer. And to the owner I suggest u have random friends and family members randomly go place some orders and see how your employees interact with the customers and handle the product you sell. You may think differently and see for yourself.“

“Friendly environment, clean and delicious ice cream... What more could you ask for?“

“This place is a lot better than Dairy Queen in my opinion“

“Rita's Ice Cream is a delightful treat that truly hits the spot on a hot summer day! The selection of flavors is fantastic, and each one is packed with creamy goodness. I particularly loved their unique Italian ice, which offered a refreshing burst of fruity flavors. The service was friendly and efficient, making the overall experience even better. Whether you're a fan of classic favorites or adventurous tastes, Rita's Ice Cream is a must-visit for any ice cream lover. Highly recommended! ??“

“Great food , great service“

“Smaller then other locations but still plenty of choices. The location was clean, staff friendly. If you have not been to these types of places beware that its sold by weight. So whatever you load up on your frozen yogurt will be added to the charge. You can get a $3 frozen yogurt or a $10+ it adds up quickly. I personally love the sorbet but the frozen yogurt is great too.“

“I bought an ice cream cake here for a birthday party. It tasted and was prepared fine, but it looked like the store didn't have the pearls that were used in the sample because they improvised with frosting. Though I commend the staff for figuring something out, it's a little nuts for DQ to charge $35 for their smallest size cake and not provide the employees with the supplies to make it as its described.Other than that, the place was clean and the employee I spoke to was nice.

Parking: The store is inside a strip mall and when I went at 12pm on a Saturday, there was plenty of parking.“

“Their ice cream is always good we enjoy going there.😊“