“Went in to get some gift cards and got the best customer service I have ever had at a Dunkin. Ana was so respectful and attentive, although there was a problem with the register and it took a bit to get my gift cards she did not make it feel as if it took long. She even offer me some munchkins for the trouble.“
“I was actually taken aback by the how courteous and friendly everyone was here; especially the staff, but also the patrons.
I’m a very able 50-year-old man, not old-old. But the young lady that was apparently on break, rushed to the door to open it for me. Then, the young men in line ahead of me quickly told me to go ahead of them in line.
Stuff like that shouldn’t go unnoticed. Great spot!“
“I come here all the time I ask for a lg caramel macchiato less ice and I used to get that but the last 3 times it has been full ice. The first time I didn't notice til too late the second time the young person told me it was less ice although I said and could clearly see it was full ice. This last time I said again this is too much ice and they took it back and then came back with what had to be the same cup and they said this is less ice and I can clearly see it still had full ice and I'm not trying to fight people or cause a scene so I just take it. Why am I being gaslit?? TMI for me I don't have a lot of money and I'm spending more than I probably should on breakfast coming here. Life is frustrating enough, I just want less ice. Otherwise the customer service is great. They are really nice people. So I don't know why I'm getting more ice when I ask for less.“
“The ladies who work the morning crew are AMAZING. they work hard with the crazy rush of all of us trying to get our coffee, and always say hello with a smile and work to get you your order. They always make my coffee perfect and I order almost every morning and I just had to give them specifically a shout out!“
“This Dunkin is very friendly, accessible and convenient. It is spacious and I always see them cleaning which is nice. The servers are friendly and in particular one of the managers, Khem, is always extremely kind and super helpful! It is a high traffic area but they do their best to get people in and out and normally have a good amount of staff there to make it as quick as possible.“
“good great doughnuts and coffee my biscuit is kinda hard good but hard ok prices hash BROWNS ARE AWESOME place is sorta awesome.disco balls in the corners LEDs in the ceiling some guy was parting and paid my bill a whole 58$ for my fam respect dude😎“
“I got a code and a snacking bacon. The code took a little longer than estimated (or maybe I’m just an impatient person) but overall the coffee was good how I like it and the snacking bacon was on point and super tasty. Order from here again I would.“
“So I rated this four stars, because usually Duncan is really good. We arrived on a Tuesday night before 9:30-the lobby is supposed to close at 10:00 p.m., but it was locked at 9:30 p.m. so we weren't able to get coffee or anything to eat.“
“Would have been 5 stars if i didn't have to wait for cashier to finish texting while i was standing there to order and she felt it was more important to answer than take my order. To be fair, it wasn't important because she giggled at end of text.“
“First time here but I must say staff was very nice,I asked them to make sure the croissant was toasted,and it was as well as the hash browns,this was a very good visit for me and the place was clean,I commended the staff for such a great job and left a tip I think customer service is important and when I receive it,I appreciate it and say so!!!!“
“I bought few donuts the other day and the girl name Jaimee is very nice and respectful. She is attentive to costumers like ma. I think she is a new member of the crew because its my first time to see her. I go to that store once in a while and its my first time to see her there and she is very polite. So i thought of writting a good review about here. Good job Dunkin Donut for hiring this kind of person. You need more of her..... GOODLUCK!!!“