“Hands down the best Dunkin in Paterson!! The staff here are always so friendly and their coffee is consistently delicious. Every order tastes just like the last! I’ve personally seen management handle customer concerns with professionalism and grace, even though— it’s hard to imagine anyone having a complaint given how phenomenal this location is.
Highly recommend!“
“High quality preparation, fun people, beautifully renovated space, fast service, ample parking. Love this Dunkin! I go out of my way to come here and bypass many others on the way from home! Special thanks to Mr Jamal for all he does to make the experience special for me and my kids! It’s also great to try the Baskin Robbin’s Ice Cream!“
“It’s a Dunkin!!They’re pretty quick and they haven’t messed up my order yet.They’re friendly, but also keep in mind they’re a stones throw from downtown Paterson.Short version; they probably took at everyone with fine skepticism and I wouldn’t expect to be allowed to use the bathroom…. Although, if you could, you maybe wouldn’t always want to.“
“Very nice and courteous employees . A great place to chill and charge it phone while drinking ur coffee.
Vegetarian options: There are vegetarian options.
Dietary restrictions: Offer decaffeinated coffee sugar substitute diet soft drinks
Parking: Reasonably easy parking. There own lot
Kid-friendliness: They have a plenty for kids on there menu though at select Dunkins ...ONLY.
Wheelchair accessibility: It's relatively easy to get in and out of the exits and entrances and the chairs move they are not fixed into the floor so u can move them around.“
“I love Dunkin Donuts on Smith Street only thing that tick me off is on Tuesday morning I made a mistake and left my 2 glazes donuts ? , on the counter no one seems to have try to say oh you left your donuts!! So I was just wondering why ? I will return Thurday morning!!! Thanks I will keep everyone posted...“
“Food is great, but do doordash order or drive through.
The staff is rude, there is only one person who was nice to me which was the older man.
The young man was rude as can be, didn’t even understand what I was saying and I was speaking english. It’s ridiculous.
He is a bad representation for others who don’t have perfect english but work hard and give all their effort.“
“Haven’t been here in quite some time but today I went after work and may I say the customer service was amazing! Lately you barely see great customer service so when I do have this experience I give my appreciation. Thank you Miguel for your great customer service today. After a long day of work your great and bubbly personality was felt through the drive through.“
“Donuts are stale, great staff , there's a digital price on the window that doesn't work I think purposely the price from the order speaker isn't the same when you get to the window but to avoid situations I don't say anything but they ask for a diff price my coffee is always made correctly“
“Amazing, Just truly amazing service and food. I usually go here for breakfast and I get hashbrowns, an egg and cheese croissant, and munchkins. The hashbrowns are always fresh and have the perfect amount of flavor on them, and the munchkins are soft and fresh too. The egg and cheese is always warm and you guessed it, fresh. Also get my order ready within 5 minutes. Way better service and food than the dunkin donuts on Mcbride Ave.“