Dunkin' Donuts in Paterson

“Unlike the previous technician who couldn't diagnose the issue and left us with a non-functional system for days, this time the HVAC specialist quickly identified a blocked condensate drain and resolved it in under an hour after coordinating with building management. The repair was thorough, and he showed us how to prevent blockages in the future, which was appreciated.“

“Excellent customer service and the staff are very friendly and courteous. They go above and beyond to ensure that every guest feels valued and appreciated. Many customers have praised their willingness to assist with any inquiries or special requests. This level of attentiveness creates a welcoming atmosphere that encourages repeat visits. As a result, the establishment has built a loyal customer base that continues to grow.“

“I love this DD store, I always go to the drive thru in the morning and there is one woman imparticular who is the sweetest and kindest person every single time. The rest of the staff is also very nice and they make my order perfectly every time, the consistency here is so different than other locations I have been to. These employees deserve to be recognized because they are awesome.“

“High quality preparation, fun people, beautifully renovated space, fast service, ample parking. Love this Dunkin! I go out of my way to come here and bypass many others on the way from home! Special thanks to Mr Jamal for all he does to make the experience special for me and my kids! It’s also great to try the Baskin Robbin’s Ice Cream!“

“I love Dunkin Donuts on Smith Street only thing that tick me off is on Tuesday morning I made a mistake and left my 2 glazes donuts ? , on the counter no one seems to have try to say oh you left your donuts!! So I was just wondering why ? I will return Thurday morning!!! Thanks I will keep everyone posted...“

“Very nice and courteous employees . A great place to chill and charge it phone while drinking ur coffee.

Vegetarian options: There are vegetarian options.

Dietary restrictions: Offer decaffeinated coffee sugar substitute diet soft drinks

Parking: Reasonably easy parking. There own lot

Kid-friendliness: They have a plenty for kids on there menu though at select Dunkins ...ONLY.

Wheelchair accessibility: It's relatively easy to get in and out of the exits and entrances and the chairs move they are not fixed into the floor so u can move them around.“

“It’s a Dunkin!!They’re pretty quick and they haven’t messed up my order yet.They’re friendly, but also keep in mind they’re a stones throw from downtown Paterson.Short version; they probably took at everyone with fine skepticism and I wouldn’t expect to be allowed to use the bathroom…. Although, if you could, you maybe wouldn’t always want to.“

“Food is great, but do doordash order or drive through.
The staff is rude, there is only one person who was nice to me which was the older man.
The young man was rude as can be, didn’t even understand what I was saying and I was speaking english. It’s ridiculous.
He is a bad representation for others who don’t have perfect english but work hard and give all their effort.“

“Donuts are stale, great staff , there's a digital price on the window that doesn't work I think purposely the price from the order speaker isn't the same when you get to the window but to avoid situations I don't say anything but they ask for a diff price my coffee is always made correctly“