“I frequent this location 4days out of the week, and I must say the morning staff are amazing. The drinks are consistent and the team works hard to ensure satisfaction. Ms. Sharon and Ryan are rockstars at this location! Keep up the good job ?“
“I went before work, my bagel twist and my bagel I asked lightly toasted and it was hard when I was ready to eat it. My coffee was not sweet like I asked, and my refresher was green tea and not lemonade. The new look is nice, but the quality is not. Thank you to Alice, though, for her service when I came back“
“Five-Star Leadership at Dunkin’ #300204 – A Flagship in East Orange, NJ\n\nSean, the manager at Dunkin’ #300204 (140 Central Avenue, East Orange), exemplifies what it means to lead with ownership, vision, and brand stewardship. He’s not just the “body in charge”—he operates like a corporate-level strategist, ensuring every facet of the customer experience is intentional, expressive, and legacy-worthy.\n\nFrom the moment you approach the store, Sean’s influence is palpable. He understands that success is holistic: the visual appeal of the property, the flow of foot and vehicle traffic, the emotional tone customers feel upon entry, and the satisfaction they carry out with them. Every detail is curated.\n\nSean is a player-coach in the truest sense. During rushes, he’s not behind the scenes—he’s on the floor, moving station to station, facilitating operations with grace and precision. Corrections are quiet, redemptive, and empowering. He leads without enabling, and his team reflects that ethos.\n\nHis hiring and development instincts are uncanny. Whether he’s identifying stars, nurturing raw talent, or cultivating blank slates, the result is the same: a team that’s customer-focused, poised, and driven to deliver excellence. Anyone trained under Sean will carry leadership DNA wherever they go.\n\nDunkin’ #300204 isn’t just a store—it’s a flagship. And Sean isn’t just a manager—he’s a brand ambassador, a legacy steward, and a credit to Dunkin’ corporate. This location deserves to be studied, celebrated, and emulated across the franchise.“