3.5
Good
16 Reviews
525 Washington Boulevard, Jersey City · 7.6 miles
Customers’ favorites
- The Falafel and Tahini Roll
- Chicken Shawarma Salad Bowl
- The Classic Chicken Bowl
- Chicken Shish Salad Bowl
“I frequent this location often, and the main reason I keep coming back is the consistently exceptional service. After a long day at work, there is something genuinely refreshing about walking into a place where you are greeted with friendliness, treated with respect, and made to feel welcome every single time. The team at the Newport location does an excellent job creating that kind of atmosphere. Every time I visit, the staff recognizes me and treats me less like a customer and more like a friend coming back into their home. That level of familiarity and genuine hospitality is something you do not experience everywhere, and I really appreciate the effort the entire team puts into making customers feel valued. A special shout-out to Anshelo, who I believe is the manager. He is always incredibly friendly, welcoming, and professional. From what I have observed, he does a great job creating a positive morale within his team, and that clearly translates into the customer experience. The staff consistently reflects the same level of friendliness and positive energy, which speaks highly of the environment he has helped create. I also want to recognize some of the line staff, especially Anthony and Harry, who are always extremely friendly, personable, and welcoming. They consistently make the experience feel positive, even during what I imagine can be very busy and demanding shifts. As a manager in hospitality myself, I have a strong appreciation for excellent service, and the service this team provides genuinely stands out to me. It is clear that the staff takes pride in what they do, and that effort does not go unnoticed. Huge shout-out to the entire Newport team for consistently providing such a great experience! And of course, the food is great as well, but honestly, that is something I have come to expect from NAYA. What really sets this location apart from the rest for me is the quality of the people. The level of service, friendliness, and genuine hospitality at the Newport location is what keeps me coming back!”