Carvel
$ • Ice Cream, BakeryAbout Carvel
Customers' Favorites
Custom Ice Cream Cake
Soft Serve Ice Cream
Celebration Cake
Cookies & Cream
Birthday Cake
Banana Split
Carvelanche
Carvel Reviews
221 ratings
Share your opinion about Carvel
Great establishment. I’ll always get a birthday fudgie the whale from here!
Carvel cake decorator Carolyn truly did a wonderful job with the cake I ordered. I highly recommend ordering a birthday or any special occasion cake from this Carvel location and placing your trust in Carolyn. Not only did she craft a fantastic cake, but she also shows genuine kindness by calling customers to ensure they get exactly what they want for their cake.
The best ice cream
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
Carvel is a popular destination for ice cream enthusiasts. The restaurant provides excellent customer service, with staff members happy to assist with special orders. Many customers appreciate the variety of options for ice cream cakes, which are readily available and can be customized with special designs or images. The location in Hackensack is convenient and shared with other local shops and restaurants, making it a great spot to visit after enjoying a meal at Fluffy's chicken. The giant cone outside is a memorable visual feature, adding to the fun and welcoming atmosphere. The seating area is clean, with a small outdoor space at the front for customers to enjoy their treats. Despite some long lines, the service is quick, and the staff are consistently polite and friendly. However, there have been some issues with orders not matching descriptions, especially with custom cakes that may have flavor imbalances. The restaurant has experienced staff turnover and training challenges, leading to occasional long wait times and inactivity among staff members. Parking can also be a challenge, especially when nearby businesses attract more visitors. Overall, Carvel remains a favorite for a quick scoop or a ready-made cake, offering a cozy and nostalgic experience.