Customers` Favorites
Customers` Favorites
“Having coffee and working on laptop. Gentleman comes in, orders and inappropriately starts complaining it wasn’t right. The young lady offered every option to help him. She was genuine, professional and really tried everything but he wouldn’t hear any of her solutions. Funny thing is it seemed like it WAS what he ordered. He oddly walked in and out a few times making the situation worse, finally leaving. Had it escalated beyond his complaints, I would have intervened. Fortunately it didnt come to that. Especially on Sept 11. Be happy and be proud- not a whiney PITA. Bravo to the staff for their courteous and customer dedicated demeanor.“
Customers` Favorites
“Such a delicious stop to get some hot, fresh donuts. They have a good variety to choose from. Got a 6 pack of donuts and some donut holes. I will definitely be stopping in when I am back that way. I would recommend trying this if you are in the area“
Customers` Favorites
“Good food and service, very satisfied thank you! I love the hot Cheetos mozzarella !“
Customers` Favorites
“Best cakes, breads, donuts and pastries Very helpful and pleasant.“
Customers` Favorites
“This Dunkin is very spacious inside. I was traveling with my family and was in the area, looking for a comfortable place to be able to sit down and get some work done. They have multiple styles of chairs and tables to sit or work at. The seating was comfy and they provide free wifi. I was able to enjoy my tea and chocolate glazed donut, along with my book while my husband and sister did their zoom meetings. It was very clean and the staff was nice. Even though there was light music playing, it was still pretty quiet. This was exactly what we were looking for and was perfect for our needs.“
Customers` Favorites
“Love the coffee! Iced or hot. Also the bagel twists are delicious.“
Customers` Favorites
“The East Brunswick location needs a refreshment training course. One of the worse experiences ever. The Middletown location is so much better. Arrived at 1:30pm with 3 employees who did not want to be there at all. They mentioned several times they should lock the door and call it a day. They complained about having customers. They had a line of waiting customers, order not ready in the correct order, orders were sloppy and boxes needed to be carried with napkins so your hands didn't get dirty. They were using wrong size boxes that donuts were flying around the box. locking the next crew of employees came in at about 215 and saved the day. if I didn't pay already I would have left. I'm definitely not going back to this location and will stick with Middletown NJ. Very disappointed, aa customers left we all said to eachother the 1st and last time. Sad that there was no supervision for these employees, I don't think this location will have much success if they don't correct the customer service issue.“
Customers` Favorites
“Absolutely delicious 2 tier cake for my son's engagement party. Sophia decorated it beautifully !! with the fresh roses I brought in the day before. Vanilla cake French cream with fresh strawberries and blueberries +whipped cream icing sooo yummy. I will always get my cakes from la dolce in old bridge. Highly recommend“
Customers` Favorites
“5 stars Friendly atmosphere and friendly workers“
Customers` Favorites
“Sometimes the staff is a little crabby BUTthey make food and drinks better than the other nearby Dunkins. When my partner says take me to Dunkin, he specifically says "the good one" and we go here. ?
Vegetarian options: They had several vegetarian options and were able to make changes to our food to accommodate.
Dietary restrictions: They had fresh decaf!“
Customers` Favorites
“The best Dunkin around! All the staff care and make the drinks perfectly and to the brim of the cup, my order is always ready when I place it mobile, I go to this Dunkin even if it's farther than the other ones because I know it's worth it :)“
Customers` Favorites
“This is by far the best dunkin and the only one we go. They make the best and freshest munchkins and always have the best variety. The staff is always friendly and the place is the cleanest fast food I’ve ever seen, shocking for being in a gas station!“
Customers` Favorites
“delicious donuts and croissants !!“
Customers` Favorites
“Always get my iced coffee 100% and simply are awsome !“
Customers` Favorites
“Im one of the managers at bakers next door. I don’t usually go to this one because its past my work. But two other places on my way in didnt have many donut selections.. this place was beautifully decorated for Christmas, had cute Christmas things you can buy, and a great variety of everything! While waiting, i even saw the owner checking the supply of donuts! Greatly ran!!“
Customers` Favorites
“MUY RICO PERO MUY CARO Y NO TRABAJO PARA VENIR TODOS LOS DÍAS jijijijijijiji“
Customers` Favorites
“I adore this Dunkin'! Every employee is wonderful, amiable, joyful, and really courteous! The shop is consistently spotless! There's seldom a long wait! And as a regular client, these staff members never let me down! Having worked as a Dunkin shop manager for six years, I can honestly say that this location is among the best in the chain!“
Customers` Favorites
“Absolutely FANTASTIC experience at Dunkin! The service was amazing, and I especially want to shout out Esteban, who was incredibly kind, friendly, attentive and VERY attractive. He went above and beyond to make sure everything was perfect, and you could genuinely tell he cared about providing great service.
And the drink?? 10/10! absolutely PERFECT. Esteban made it exactly how I wanted it. You can tell when someone takes pride in what they do, and Esteban definitely does. Definitely Dunkin’s BEST employee there!
Definitely recommend this location, 0 wait time and excellent customer service! :)“
Customers` Favorites
“I love this Dunkin’ Donuts! Every visit is a great experience. Rabina is amazing she’s super nice and friendly – she knows my order and always makes it just the way I like it! Sometimes, I even spend a few hours studying here; it’s such a nice spot!“
Customers` Favorites
“Hi I came to the store late in the afternoon and my drink wasn't made properly which was fine one of the associates asked to do it over again and I was fine with that. The supervisor by the name of Kunji was very polite and courteous and took care of my order expeditiously was very kind and apologetic he also stated I could take the drink that was made previous by the other employee he was very generous very sweet and very gentle when speaking to customers.“
“I went in at 1:15am, and there was only one employee that I knew of working at this time. Granted, I was the only customer, and I imagine they rarely get much business during these hours. Still, the present staff was friendly and quick, and food still delicious.“
Customers` Favorites
“The cappuccino was really good!!!!!!!!!!!!!!“
Customers` Favorites
“We visited this location with over 60 campers during the week, to end our day/week on a sweet & positive note. The staff there could not have been better. They took our orders in an efficient manner, cranked them out in the speediest of deliveries, did not miss a beat despite the vast and diverse orders AND did It all with smiles on their faces!“
Customers` Favorites
“Dunkin refresher enjoyers beware. Its bad enough Dunkin upped their points system by 100 point a while back but the refresher orders are getting out of hand. I have ordered my large refresher, different seasonal flavors, for years now. Recently when ordering my usual, a little more concentrate & a little less ice with green tea, I am told by the drive thru girl that the price I will be charged is an extra $4, making my 1 large refresher an $8.49 purchase. For 1 drink!!! I have questioned the store manger, Miguel, he is most unhelpful at times, hit or miss with him. He stated that the price of everything has gone up and that the charge is correct. This I tested 3 weeks in a row and each time I was given an extra charge. Needless to say I would then order the drink as made. My last visit 2 days ago, all of a sudden, no comments and no extra charge so we will see going forward. By the way, no other Dunkin that I have gone to has even mentioned an extra charge and I have been to at least 3 other stores during this time. Another thing, the drive thru girls and some of the staff have changed making things less accommodating and longer to get thru the line and back on the road. Recently when ordering 1 large refresher and 1 medium ice coffee, I have gotten the reverse, a medium refresher and a large coffee. I was charged for larges when ordering mediums and vice versa. I was told every time that the drive thru girl heard me say the sizes correctly and I must've been mistaken. How can that be?!? Just take a little accountability. One last issue is with the snackin bacon. One day its maple the next its black pepper and hot or cold crispy or fatty or any combo there of is at your own risk, it changes as much as the weather. Only 8 strips now per package, no more full package of bacon, lol. All in all was my favorite store and still is the most convenient for me but have been going across route 18 to Starbucks for their refreshers, sorry Dunkin but looking forward to some better summer refresher flavors coming soon. Has anyone had similar issues?“
Customers` Favorites
“Chidos con LA banda si se la rifan todos son my Buenos grasias...“
Customers` Favorites
“Great service and staff especially the guy in the Moring that yells welcome to DUNKIN WE NEED MORE PPL LIKE HIM.“
Customers` Favorites
“The doughnut with sprinkles and the coffee were very scrumptious!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!“
Customers` Favorites
“Always get my iced coffee 100% and simply are awsome !“
Customers` Favorites
“The staff here are always so pleasant whenever I order my drink or meal. Purva, in particular, stands out. I'm always happy when she's able to take my order because her kindness and gentle spirit shine through in every interaction. She truly makes each visit enjoyable.“
Customers` Favorites
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“Went around 7pm and they actually had sold out of munchkins but wasn’t the end of the world and the cashier said that she still had a few donuts left. She was very nice and she was very patient with us. Definitely recommend instead of the other Dunkin down the road.“